Each program varies by company. Check with your employer to see which capabilities are offered through your specific company program.

Yes, you can use this tool to find offers for student loans for your child. Certain lenders may allow you to take out loans on your child’s behalf, or serve as a co-signer on a loan in your child’s name.

Different lenders have different criteria. Please contact the lender for more information. Often, your credit history and credit score are important. If your credit history does not support qualification for a loan, you may qualify with a co-signer. A creditworthy co-signer may be a requirement.

A fixed APR remains constant throughout the life of the loan, so the borrower knows exactly how much interest they will pay over time. A variable APR can fluctuate based on changes in an underlying index (such as the prime rate). Variable APRs can sometimes be lower than fixed APRs, but can rise over time and lead to higher costs for the borrower.

Unless you have a strong credit history and strong income, the answer is almost always yes. Lenders want to know they can expect repayment. A good credit history and demonstrated income are how they determine if the loan will be repaid.

A 529 Plan is a tax advantaged savings account designed for saving money for education expenses. With a 529 Plan, you can save for things like college tuition, private school costs (for grades K-12), training programs, and even paying off student loans down the road. When you withdraw the money saved in a 529 plan to pay for qualifying educational expenses, you aren’t taxed on the earnings you've made over time.

Yes. Most plans are state-sponsored, but most are available to everyone - regardless of where you live.

When you choose to enroll in a plan, you leave Candidly’s domain for the state specific plan. You can contact the plan provider directly with questions specific to your application. Website and contact information for the plan sponsor is listed on every plan’s page.

If your goal is to pay down your student loan as quickly as possible, you will likely want to pay the full required monthly payment and then have your employer contribution be used as an extra payment towards principal and outstanding interest.

It may be possible to use your monthly contribution to reduce your monthly out of pocket costs. You would need to work with your loan servicer to determine the best way to apply those contributions.

If you have multiple student loan servicers, your employer contributions will be applied to your primary student loan account. You can change your primary loan account if you want your contributions to be applied to a different account.

You can only apply your contributions to one student loan account.

• Connect and verify your loans in the PNC Student Debt Solution platform. Doing so will ensure that coaches have the most up to date “snapshot” of your current loan situation
• A copy of your My Student Data (MSD) file is very helpful if you have federal student loans. It contains important details of your borrowing and repayment history, which are instrumental in discussions involving forgiveness options. Your MSD file can be downloaded from your studentaid.gov portal.
• If you have private student loans, your Master Promissory Notes are helpful in that they contain all of the important information of your loan agreement. Copies of your most recent statements will also be useful.

Coaches request the federal student loan data file because it provides your loan history and timeline which is extremely helpful in determining the best strategy for your situation.

Yes, you can schedule a follow-up session if needed. If it is determined that an additional session is needed at some point in the future, the coach will provide their personal scheduling link so that you can pick up where you left off, rather than start over with someone new.

Coaching will be able to assist with some questions regarding employer contributions. If they do not have the answers, they will help to point you in the right direction.

Coaching is an optional part of an employer’s benefit package with PNC Student Debt Solution. In the absence of coaching, PNC Student Debt Solution does offer other helpful tools such as the Learning Center, a financial education resource library, that can assist you in understanding your student loan situation.

You should review your repayment strategy once per year, at the very least, or after changes to your personal situation. The student loan space is constantly evolving and changing. An annual review will ensure that you are on the right track, have the most up to date information, and capitalizing on all of the resources and programs available to you.

Changes to your income, family size, and even state of residence can impact your student loan repayment strategy. It’s important to review your strategy after you have a career change, have a baby, or relocate.

No, your spouse's student loans and loan payments made by your spouse do not qualify for the retirement match unless you have a legal obligation to pay them. Only student loans that you have an obligation to pay on qualify for this benefit.

Yes. As long as the loans are still in your name and the payments are made by you, refinanced loans qualify for the SLRM benefit.

Within 90 days of the end of the plan year.

Please contact your employer’s HR department for all 401k match questions.

Yes! PNC Student Debt Solution provides a dashboard under the "Tuition Reimbursement" tab where you can track the status of your reimbursement requests, and you'll receive an email notification once your request is approved.

Yes! The Tuition Reimbursement dashboard displays previously approved applications, allowing you to keep track of your reimbursement history.

The PSLF tool helps ensure your Public Service Loan Forgiveness (PSLF) form is complete, approved by your organization, and submitted to Federal Student Aid (FSA).

The electronic form is mostly pre-populated, including details like your employer’s EIN. You simply need to review the pre-populated information, fill in any missing information, e-sign, and submit. Once submitted, your form is sent to the appropriate person in your organization for review, approval, and e-signature. After your employer e-signs the form, the form will be forwarded to FSA.

On average, it takes users less than two minutes to complete the application and submit to the employer.

If you're not quite sure, select the first answer: "Not yet. I just want to certify the payments I have made so far to ensure my count of qualifying payments is up-to-date." By selecting this option, your loans will not be placed into forbearance. You will remain in repayment while your application is processed, and continue to earn qualifying payment credits. If the Department of Education determines that you do have 120 credits or more, they will still grant you forgiveness.

If the form is not approved, you will receive an email explaining why, along with feedback from your employer. You can then make the necessary corrections and resubmit the form through the PSLF tool.

Your PSLF portal will update to show the form status "Submitted to FSA."

FSA will review your form and update your PSLF information to reflect current eligible and qualifying payment counts. You can view in the “My Aid” section of your studentaid.gov account. You should also receive an email from FSA once your form has been processed.

For any inquiries regarding form processing and PSLF status updates, contact Federal Student Aid (FSA). Please note, your application won't be visible to FSA until it has been processed and connected to your studentaid.gov account.

To keep track of your progress to the 120 qualifying payments required to receive Public Service Loan Forgiveness, submit a PSLF form annually.