As a PNC cardholder, there is no fee for ATM usage at PNC or Partner ATMs. Partner ATMs may be limited to cash withdrawal functionality. Visit pnc.com/locator to find a PNC or Partner ATM near you.
ATM Banking & PNC Partner ATMs
Convenience is banking when and where you want
Convenience Store ATMs
Save Time on the Go - Use the PNC or PNC Partner ATM at Your Local Convenience Store
Your daily routine just got better. While you grab your morning coffee, gas and delicious snacks, visit one of these participating convenience stores to take care of your banking needs.[1]
PNC DepositEasy℠
PNC DepositEasy is the "envelope-free" way to make cash or check deposits right at the ATM, any time of day or night, including weekends and holidays[3].
PNC Express Funds
Access Your Money Faster
Whether you deposit a check through the PNC Mobile app[2], at a PNC DepositEasy℠ ATM or with a teller, PNC Express Funds gives you the option, for a fee, to make the full amount available immediately for withdrawals and purchases[4,5].
PNC Express Funds is convenient when:
- You want the peace of mind that the money will be available right away
- A bill is due
- You need access to your deposited check funds immediately
How it works:
Video Banking
The Video Banking Machine (VBM) is an advanced ATM that offers the option to easily and conveniently connect with a live on-screen Video Banking Consultant who will assist with transactions beyond the capabilities of the ATM.
You will be able to perform transactions during and beyond branch hours, such as cashing checks and transferring funds, making check or cash deposits, larger withdrawals, payments to PNC accounts or simply asking a question.
Watch this video for an overview and demonstration of a Video Banking interaction.
Additional Features/FAQs
- Chip Cards at PNC ATMs
- Account Selection
- ATM Preferences
- Change Card PINs
- E-Receipt Feature
Chip Cards are now enabled at PNC ATMs, making your experience even more convenient and easy. Depending on the type of ATM, your banking experience may vary.
ATM Preferences may be temporarily disabled in Online Banking. ATM Preferences can be changed in the PNC Mobile app and at the ATM.
If you notice that your ATM Preferences recently changed, you may need to set them up again. Follow these steps to learn how to set your ATM preferences at the PNC ATM.
- When you see the Select a Transaction screen, click on Next Menu.
- On the next screen, click on ATM Preferences
- Set your preferred preferences for Fast Cash, Receipt, Language, and/or Express Funds Service. You can do this by clicking each box.
- Once you are done setting your preferences, click on Save Preferences in the bottom right corner of the screen.
You will need to know your existing PIN to initiate this service. The customer must select the ‘More Choices’ button to get to the PIN Change screen. For added security, PNC will always mail a notice to your registered address whenever your PIN is changed.
As an enhanced option, PNC customers will be able to choose an e-receipt. This means that ATM receipts will be sent to the primary e-mail address customers have registered with PNC. Customers will not be able to alter or input an e-mail address at the ATM. When a user chooses the e-receipt option, that user will be shown the e-mail address on file and asked to confirm that it is correct.
Frequently Asked Questions
Q. What is a chip card?
A. A chip card enhances card security for electronic payments when inserted in the chip card reader (not swiped) of a chip-enabled terminal. The chip generates a unique transaction code which is shared with the ATM processor. This makes the card difficult to copy.
Q. What is EMV?
A. Chip cards are based on a global card payment standard called EMV, currently used in more than 80 countries. There are more than 3.4 billion chip cards issued across the globe.
Q. Will my chip card prevent all fraudulent activity?
A. No. Your chip card provides an additional layer of security at chip-enabled terminals; however, perpetrators continue to look for new opportunities to commit fraud. PNC will continue to provide 24-hour fraud monitoring and your PNC Visa® debit and credit come with Zero Liability Fraud Protection[6].
Q. How do I know if I have a chip card?
A. If you have a chip card, the chip is located on the front of the card. You will still have a magnetic stripe on the back so that you can use it at merchants who don’t accept chip cards yet.
Q. What does a chip-enabled ATM look like?
A. Chip-enabled ATMs have all of the features that you are used to. You likely won’t notice any physical difference between a magnetic stripe ATM and a chip-enabled ATM.
Q. How do I know if an ATM accepts chip cards?
A. Insert your card into the ATM with the chip facing up as you normally would. If the ATM is chip-enabled, the machine will recognize the chip on your card and will guide you through the transaction.
Q. What should I expect when using my chip card at a chip-enabled ATM?
A. Depending on the type of ATM, your experience may differ slightly.
If your card is not visible, use these basic steps for a successful ATM transaction:
1. Insert your card into the ATM with the chip facing up. The machine will recognize the chip and keep your card within the machine.
2. Follow the ATM screen prompts to complete your transaction.
3. The machine will indicate when you should remove your card; do so and take your cash.
Q. What if I remove my card before the ATM prompts me to do so?
A. If your card is removed prior to the prompt, the terminal and your card may be damaged. If there is no visible damage to your card and the machine returns to the welcome screen, you can attempt the transaction again. If the machine states it is out of service, then you will need to use a different ATM. If your card is physically damaged or denied by the ATM, you will need to call PNC at 1-888-PNC-BANK, or visit a branch, and go through the process of ordering a new card.
Q. Can I still use my chip card at a non-chip-enabled ATM or merchant terminal?
A. Yes. Your card will have a chip and a magnetic stripe to accommodate any situation.
Q. What if the ATM doesn't accept chip cards?
A. Cards will still have a magnetic stripe on the back, so even if a terminal or ATM is not yet chip-enabled, you can still use your card.
Q. Where can I find more information about using my chip card at merchant terminals?
A. Visit pnc.com/chipcard for more information about using your chip card for transactions at merchant terminals.
Q. Why can only PNC account holders utilize the e-receipt option?
A. PNC does not record the e-mail addresses of customers who are not PNC account holders.
Q. When can I change my ATM Preferences?
A. You can change your ATM preferences immediately at the ATM or through PNC Mobile app.
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