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Download the Samsung Pay app from the Google Play Store.
With Samsung Pay, you can now use your eligible Samsung mobile device to make purchases virtually anywhere you can swipe or tap your card.
Samsung Pay is a convenient new mobile payments service that lets you use your eligible Samsung device to make purchases almost anywhere you can swipe or tap your card. PNC customers can now add their credit and debit cards to Samsung Pay and start making purchases at millions of merchant locations faster than ever before.
Download the Samsung Pay app from the Google Play Store to get started.
Does PNC support Samsung Pay?
Yes. PNC customers can now add PNC Visa consumer and small business debit and credit cards and SmartAccess® cards to Samsung Pay. PNC commercial and MasterCard® credit cards are not eligible at this time. You can add up to 10 credit and debit cards to Samsung Pay on each device.
What mobile devices are eligible for Samsung Pay?
The following Samsung devices are currently eligible for Samsung Pay:
Where can I download Samsung Pay?
Samsung Pay will come pre-loaded on new eligible Samsung devices listed above. For customers who already have an eligible Samsung phone, Samsung Pay will become available through a software update on your device.
How do I add my PNC card to Samsung Pay?
PNC customers using an eligible Samsung mobile device will use the Samsung Pay app to add and manage their credit and debit cards. To add your first card to Samsung Pay, you will open the Samsung Pay app and follow the simple installation process. To add a card, touch the “Add Card” button at the bottom of the screen and use the device camera to capture your card information or type it in manually.
How do I verify my card for Samsung Pay?
For security reasons, you may be asked to provide extra verification to activate the cards you’ve added to Samsung Pay. To verify your card, simply tap on the desired card within the Samsung Pay app to view the card detail page, and select the “sign into card issuer’s app” option. This will direct you to the PNC Mobile Banking app, or the Google Play store if you do not have the app already installed. Once you log in using your Online Banking credentials, you will be guided through the verification process. Once completed, your card will be ready to use with Samsung Pay.
How do I use Samsung Pay?
Samsung Pay can be used to make in-store payments at most merchants equipped with both NFC contactless payment terminals and traditional magnetic strip card readers. To make an in-store payment, simply swipe up from the bottom of the screen on your eligible device to activate Samsung Pay. The card you added or used most recently will be displayed first, and you can easily swipe left or right to select a different card if desired. When you are ready to make a payment, place your finger on the home key to verify your fingerprint, or touch the ENTER PIN option to enter your Samsung Pay PIN. Next, simply hold your device over the NFC payment terminal, or near the magnetic strip reader where you would typically swipe your card. A confirmation message on the payment terminal will let you know your purchase was successful.
How will Samsung Pay keep my information protected?
With Samsung Pay, your card information is never stored on the physical device or shared with the merchant. When you make a purchase, a digital account number along with a dynamic, transaction specific code is used to process your payment. This means that your actual credit or debit card number is never transmitted with the payment to the merchant.
Where can I use Samsung Pay?
Samsung Pay can be used to make in-store payments at most merchants equipped with both contactless terminals and traditional magnetic strip card readers.
Will I continue to earn rewards or points with my PNC debit or credit card using Samsung Pay?
If you are in a rewards program, you will continue to earn rewards or points for purchases made using your physical card, or through your card(s) enrolled in Samsung Pay.
What if I need to return an item I purchased using Samsung Pay?
The return process will vary by merchant. You may need to present a receipt from the merchant to return the item. To complete the return, hold your Samsung Pay device over the contactless terminal or magnetic stripe card reader and wait for a confirmation message on the payment terminal to let you know the return has been processed. You must use the same Samsung Pay enabled device you used to purchase the item to process the return.
Can I use Samsung Pay on my Samsung Gear devices?
Samsung Pay is not available on Samsung Gear devices at this time.
Can I use a card other than my default card to make a purchase using Samsung Pay?
When using Samsung Pay, it’s easy to select a card other than your default card to make a purchase. After swiping up on your device screen to activate Samsung Pay, you can easily swipe left or right to select a different card before you make a payment.
Why do I need to verify my card with PNC when I add it to Samsung Pay?
For security purposes, you may be asked to call PNC or use the PNC Mobile Banking app to verify your PNC debit or credit card when adding it to Samsung Pay.
What should I do when I receive a replacement card?
When a PNC credit or debit card enrolled in Samsung Pay expires or is replaced due to loss, theft, fraud or chip card upgrade, PNC will automatically update your card information in Samsung Pay within two (2) business days from when your replacement card is activated. To update Samsung Pay and not wait the two (2) business days for the automatic update, manually remove the existing card and add the new card to the Samsung Pay app.
What happens if I replace, update or lose my Samsung Pay device?
If you replace or update your Samsung mobile device, your PNC debit and credit card(s) enrolled in Samsung Pay will not be automatically transferred to the new device. You will need to set up Samsung Pay again and add your cards to the new device.
If your Samsung Pay device is ever lost or stolen, you can use Samsung Find My Mobile to remotely suspend or delete your PNC debit and credit cards from Samsung Pay, or call PNC using the number found on the back of your card to suspend it for you. You can continue to make purchases using your physical card even when the device account number is suspended for Samsung Pay.
Why does my card image in Samsung Pay look different from my physical card?
Your card image in Samsung Pay is a digital representation of your physical PNC credit or debit card. The image you see in Samsung Pay may not be an exact copy of your PNC card.
Samsung Pay is a convenient new mobile payments service that lets you use your eligible Samsung device to make purchases almost anywhere you can swipe or tap your card. When you're ready to check out, simply look for the contactless payments symbol or the magnetic stripe reader where you normally swipe your card.
If you see this symbol at checkout, just hold your Samsung Pay device in front of the secure reader to send your payment. If the merchant uses a traditional magnetic card stripe reader, just place the back of your Samsung Pay device against the area where you would typically swipe your card. A message on the payment terminal will let you know your payment was successful.
SmartAccess is a registered trademark of The PNC Financial Services Group, Inc.
PNC does not charge a fee for Mobile Banking. However, third party message and data rates may apply. These include fees your wireless carrier may charge you for data usage and text messaging services. Check with your wireless carrier for details regarding your specific wireless plan and any data usage or text messaging charges that may apply. Also, a supported mobile device is needed to use the Mobile Banking App. Mobile Deposit is a feature of PNC Mobile Banking. Use of the Mobile Deposit feature requires a supported camera-equipped device and you must download a PNC mobile banking app. Eligible PNC Bank account and PNC Bank Online Banking required. Certain other restrictions apply. See the mobile banking terms and conditions in the PNC Online Banking Service Agreement.
Visa is a registered trademark of Visa International Service Association and used under license.
Bank deposit products and services provided by PNC Bank, National Association. Member FDIC
Visa payWave® is a registered trademark of Visa International Service Association.
Samsung Pay and the Samsung Pay logo are trademarks of Samsung Electronics Co., Ltd.
PNC MasterCard® and commercial credit cards are not eligible at this time.
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