Around the Clock Access
Login to the application whenever it's most convenient for you.
PINACLE®
Mobile
Take action on critical, time-sensitive tasks on your mobile phone or tablet wherever you are.
Tap Into Your Business
Smartphone & Tablet App
Available for iPad, iPhone, or Android phone.
Biometric Authentication
Log in quickly and safely using your phone's fingerprint, facial and other biometric capabilities.
Capabilities & Benefits
Secure Access
The PINACLE Mobile App provides the same strong authentication and multi-layered security features you have come to expect from your PINACLE desktop service.
Authentication
- Your login credentials and login process are the same as those used for the PINACLE desktop application.
- Choose to enable your phone's biometric capabilities for easy access.
- The app will automatically timeout at five minutes of inactivity.
Confidentiality
- Only the last four digits of the account number are shown.
- No personal or company data is stored on your device.
Home Page
Get an instant snapshot of your current cash position, items needing approval, important PINACLE notifications and much more! Directly navigate to every feature within the app with just a single tap. Hot spots are located within each function to quickly drill down into specific information to help you make informed business decisions.
Information Reporting
Stay up-to-date on all of your account activity. Easily toggle between Current Day and Previous Day views and see high-level account information or drill down deeper into your transactions for more details.
- View Current Day and Previous Day account balances and transaction details for all of your domestic, foreign currency, and sweep accounts.
- Search for transactions and view images associated with transactions.
Credit Management
Just like the Credit Management Module on your PINACLE desktop, the Credit Management feature within the PINACLE Mobile App allows you to evaluate your funding needs and make borrowing decisions in real time. Stay up to date on your entire cash position wherever you are.
Access credit information such as availability, balances, maturity dates and rates, recent transaction history and transaction details. View all commitments under each Obligor, including loans and letters of credit.
Approvals & Decisions
You no longer have to be at your desk to decision a Positive Pay item or approve a wire or Real-Time Payment (RTP®). The PINACLE Mobile app helps you to keep important actions moving and meet payment deadlines with a tap of your finger. Whether you’re the CFO, a PINACLE administrator, or a back-up approver, various types of items can be decisioned and approved via the app. View a complete overview of all pending action items or use the filter function to refine your search. Submit your items one-at-a-time or all at once with the convenient single-submit feature.
- Approve wire payments and wire payment templates.
- Approve Real-time payments
- Authorize ACH batches and ACH templates.
- Decision and approve Positive Pay and ACH Positive Pay items.
- Approve administrative activities for operators.
Initiate Payments
Rediscover your mobility - No need to step away from a business lunch or an important family function in order to send a last minute payment. Submit different payment types individually or all at once with the convenient single-submit feature.
Transfer funds and send payments with:
- Wires/ACH from a template
- Freeform RTP
- Account Transfers
- View daily activity for all three payment types with the ability to edit and delete.
- Oversee your real-time payment and request for payment activity with the Message Manager, making it easy to pay or respond to RTP system messages or payments.
Administration
Forgotten password? Operator is locked out? Do these sound familiar? The PINACLE Mobile App offers robust administrative features that will make managing your operators more convenient. No matter where you are, you can manage access and view operator status and recent log in activity for all of your operators.
Message Center
The Message Center offers an organized way to stay informed about your account details and what's happening with PINACLE.
- View your Event Notifications, System Alerts, and Informational messages.
- Filter notifications and messages based on what you want to review.
Customization
PINACLE lets you customize your preferences to make using the Mobile App even easier. Tailor your mobile preferences via the ‘My Profile’ feature on your PINACLE desktop application by selecting the services and accounts you want to view on the Mobile App. Additionally, under My Contacts you can quickly access phone numbers and email addresses of your important contacts while on the go.
Contact Us
For more information, please contact your Treasury Management Officer or Treasury Management Client Care (TMCC) at 1-800-669-1518.
Download The PINACLE Mobile App Now
Available for your Apple mobile devices and Android™ phone.
Important Information and Disclosures
Android, Google Play and the Google Play logo are trademarks of Google LLC.
App Store, iPad, iPhone and Apple are registered trademarks of Apple Inc.
RTP is a registered trademark of The Clearing House Payments Company, LLC.
Read a summary of privacy rights for California residents which outlines the types of information we collect, and how and why we use that information.
