PNC Healthcare Matters

Spring 2021 Issue


Let's Talk

Learn about Healthcare Financial Management Solutions

COVID-19 on the Front Lines

How the pandemic has impacted the healthcare industry


A Note From Brian Kelly, Head of PNC Healthcare

First and foremost, on behalf of PNC and PNC Healthcare, we would like to thank all of the healthcare organizations that we work with, especially their clinical staff and frontline workers, for putting themselves and their families in harm's way and fighting this pandemic head-on over this past year. We are truly impressed and grateful for the valiant effort of our healthcare workers throughout our country. Thank You!

As for 2020, we can all be thankful that it is in the rearview mirror and better days are ahead! But, as we move into 2021, we realize that last year left an indelible mark on our economy and the industry, and its impact will be felt for some time. The pandemic disrupted many aspects of our lives and forced many industries to innovate on the fly. Some of those innovations hold opportunities for healthcare organizations to evolve to meet a changing environment. A few examples of the disruption and innovation that we touch upon in this newsletter include:

  • Employee financial uncertainty led organizations to explore ways to alleviate that stress, and in the process, improve productivity.
  • The financial upheaval reawakened organizations to the importance of credit ratings and the ways to improve them.
  • The reality of social distancing and infectious disease management drove the acceleration of adoption of technology, both for patients and the organizations providing them with services.
  • The spotlight on social injustice picked up more attention, and this time action is the focus.

PNC Healthcare strives to provide insights, information and guidance on all of these topics in order to help healthcare organizations better navigate these still-unsettled times. I invite you to explore this month’s Healthcare Matters Newsletter to learn more about how COVID-19 has impacted the patient experience, how health savings accounts can benefit employees and employers alike, the steps organizations can take to improve their credit rating, and what is different this time around on diversity and inclusion.

At PNC Healthcare, maintaining a trusted relationship with you is always our primary goal. We hope you find these articles informative, timely and helpful as the healthcare landscape continues to evolve.

Healthcare Matters


Reimagining the Patient Experience in 2020 and Beyond

COVID-19 created a demand for a safe, secure patient experience. As a result, patient-facing advancements, once viewed as futuristic, are becoming the new normal.  

Read Article »


Help Unlock the Full Financial Potential of Health Savings Accounts

As High Deductible Health Plans become more popular, knowing the opportunities provided by an HSA can help benefit employees and employers alike.

Read Article »


Do Credit Ratings Matter? Simply Put, Yes. 

Although influenced by biases, credit ratings can and do affect healthcare organizations. See what these organizations can do to receive better ratings. 

Read Article »


Diversity & Inclusion in Focus…Doing the Right Thing

In 2020, acts of racial injustice intensified the need for social change. Discover how and why leaders in the healthcare industry are making diversity & inclusion a top priory.  

Read Article »

COVID-19 on the Front Lines Series

Permission to Accelerate

Third Article in Series: How Healthcare is Implementing Lessons Learned During the Pandemic

Read Article »

COVID’s Lasting Impact on Our Healthcare Systems

Fourth Article in Series: In the face of challenges, organizations can transform to survive or face being overtaken by stronger competitors.

Read Article »

Impact Of COVID-19 Pandemic On
Healthcare Providers and Payers

First Article in Series: What’s Happening Now and What Does the Future Hold?

Read Article »

How Successful Healthcare Providers
Approached the COVID-19 Crisis

Second Article in Series: What a Cross-Section of Providers Learned from the Current Crisis

Read Article »

Past Issues - eNews Archive

Contact Us

PNC Healthcare serves companies with over $5 million annual revenue. Find how our experience in healthcare can serve your organization’s needs.

If you have questions or would like additional information, please fill out this short form so we can get in touch with you. By completing this form, you are authorizing us to contact you (via email and/or phone) to answer your questions and provide information about PNC products and services.

If your company’s revenue is under $5 million, our PNC Healthcare Business Banking team can be of service.

All fields required.

What’s your organization?

Important Information & Disclosures

PNC Healthcare Matters Newsletter is for informational purposes only. No part of this document may be reproduced in any manner without the prior written permission of PNCCM. Under no circumstances should it be used or considered as an offer to sell, or a solicitation of an offer to buy, any of the securities or other instruments mentioned in it. The information contained herein is based on information PNCCM believes to be reliable and accurate, however, no representation is being made that this document is accurate or complete and it should not be relied upon as such. Neither PNCCM nor its affiliates make any guaranty or warranty as to the accuracy or completeness of the data set forth herein. Opinions expressed herein are subject to change without notice. The securities or other instruments mentioned in this document may not be eligible for sale in some states or countries, or suitable for all types of investors; and their value and returns may fluctuate and/or be adversely affected by changes in exchange rates, interest rates, or other factors.

PNC is a registered mark of The PNC Financial Services Group, Inc. (“PNC”). Banking and lending products and services, bank deposit products, and treasury management services, including, but not limited to, services for healthcare providers and payers, are provided by PNC Bank, National Association, a wholly-owned subsidiary of PNC and Member FDIC. Lending, leasing and equity products and services, as well as certain other banking products and services, require credit approval.