Q: What are the benefits?
A: Using your PNC Bank Visa credit, debit or prepaid card helps take the worry out of paying your bills on time. No need to write checks, buy stamps, or be concerned that the mail will be delayed. Plus, if your card is in a rewards program, you can earn rewards for simply paying your utility, insurance and internet bills.

Q: How am I protected when I use my card online or over the phone?
A: Your PNC Bank Visa credit, debit and prepaid cards provide protection with PNC security & privacy and 24-hour fraud monitoring.  Your PNC Bank Visa credit, debit and prepaid cards also include Zero Liability Fraud Protection.^[1]  You should review your transaction history or statements regularly and if you identify any unauthorized transaction, notify PNC immediately. 

Q: Is there a fee for paying my billers with my card?
A: PNC Bank does not charge a fee for using your PNC Bank Visa credit, debit or prepaid card to pay your bills online by using your billers' websites or by phone. Contact your billers directly to determine if they charge fees for paying your bills online or over the phone using your PNC Bank Visa credit, debit or prepaid card.

Q: Which billers accept PNC Bank Visa credit, debit or prepaid cards for payments?
A: Most national and local companies accept PNC Bank credit, debit or prepaid cards for one-time or automatic bill payments, including:

• Utilities - gas, electric, water and garbage/recycling
• TV/cable/satellite
• Internet and streaming services
• Cell phone
• Insurance - health, home, auto
• Subscriptions (mail and online) - magazine, news
• Charities
• Child and daycare
• Senior care and assisted living
• Downloads - books, music, movies
• Memberships - gym, country club, fitness center
• Rent - apartment/office, storage, equipment, uniform
• Parking
• Home and Business services - cleaning, lawn, snow removal, pool maintenance
• Pet care services
• Home and business security
• Auto associations
• Taxes - federal, state, local

Q: Which PNC Bank Visa cards can I use to pay my bills?
A: PNC Visa credit, debit or prepaid cards may be used to pay bills. 

Q: What information might a biller request?
A: Each biller is different, but they generally ask for the following information:

• Your account number with that biller
• Card number
• Card expiration date
• Date you want to pay your bill (e.g., monthly on the payment due date or every two weeks)
• Amount you authorize to be charged
• CCV Code from signature panel

Q: Will the biller store my PNC Bank Visa credit, debit or prepaid card information?
A: Contact your biller directly for information on whether your card information will be stored for one-time payments.  For automatic bill payments, your biller will store your card information so that your card can be used each month to pay your bill.

Q: How do I stop automatic payments?
A: You may contact your billers directly to cancel or stop using your PNC Bank Visa card for automatic bill payments. Some billers require advance notice to stop automatic payments, so allow additional time for any changes to your payment service. If you have issues with stopping these payments, please contact PNC Bank immediately using the telephone number on the back of your card. 

Q: What if my PNC Bank Visa card is replaced or I have reported it lost or stolen?
A: Immediately report a lost or stolen PNC Bank Visa card to the bank. To avoid service interruption on automatic bill payments, provide billers with your new PNC Bank Visa card information. Remember, with Zero Liability Fraud Protection^[1], if your card or card number is ever lost or stolen, your money will be replaced when you notify us promptly of unauthorized use.

Learn more about PNC's suite of fraud prevention, detection and resolution services at PNC Security & Privacy.