Online Bill Pay

Make a time-consuming task easier

Features and Benefits of Online Bill Pay[1]

Pay your bills without the hassles of writing checks or remembering user names and passwords at multiple biller sites.

Control

  • Schedule both one-time and recurring payments.
  • Most payments can be paid the next business day.
  • Payments can be scheduled up to a year in advance.
  • Receive email reminders when a payment is due or payment has been sent.
  • Cancel or update your payment anytime before it processes.
  • PNC will reimburse your fees if your payment arrives earlier or later than the date you select.[2]

Convenience

  • Easy to get started.
  • Manage and pay your bills from one secure site or in the PNC Mobile app.
  • Schedule your bills in just minutes.
  • Pay individuals and businesses of all sizes.
  • For certain bills, you can receive an electronic version with eBills and automatic payments can be scheduled even when the monthly amount changes.

How to Use Online Bill Pay

In Online Banking, follow these steps to enroll, add payees and set up eBills.

Virtual Wallet® and Cash Flow Insights® Accountholders

  1. Sign on to Online Banking.
  2. Select Pay Bills.
  3. On the Pay Bills Summary screen, enter the amount next to the appropriate biller.
  4. Select a date either from the Calendar or by typing in the date.
  5. Select Make Payments at the bottom of the list of payees.
  6. After reviewing, select Submit Payments.

Other PNC Accountholders

  1. Sign on to Online Banking.
  2. Select Pay Bills.
  3. On the Pay Bills Summary screen, enter the amount next to the appropriate biller.
  4. Select a date either from the Calendar or by typing in the date.
  5. Select Send Money at the bottom of the list of payees.
  6. After reviewing, select Submit Payments.

Virtual Wallet and Cash Flow Insights® Accountholders

  1. Sign on to Online Banking.
  2. Select Pay Bills.
  3. On the Pay Bills Summary screen, tap Manage My Bills.
  4. Select the Biller from the drop-down and select Continue.
  5. Select Add automatic payment for this biller.
  6. Complete the fields with your recurring payment information.
  7. Select Add to schedule your recurring payment.

Other PNC Accountholders

  1. Sign on to Online Banking.
  2. Select Pay Bills.
  3. On the Pay Bills Summary screen, locate the payee and select AutoPay.
  4. In the Never Miss a Payment pop-up, select Set Up AutoPay.
  5. Complete the fields with your recurring payment information.
  6. Select Add to schedule your recurring payment.

Virtual Wallet and Cash Flow Insights® Accountholders

  1. Sign on to Online Banking.
  2. Select Pay Bills.
  3. On the Pay Bills Summary screen, select Add Bills.
  4. Select the type of payee – either a company with or without an account number or an individual and select Continue.
  5. For an individual, enter their information and select Add Bill.
  6. For a company, search for them, then enter any additional information, then select Add Bill.

Other PNC Accountholders

  1. Sign on to Online Banking.
  2. Select Pay Bills.
  3. On the Pay Bills Summary screen, select Add a Company or Person.
  4. Select the appropriate category for your payee.
  5. For an individual, enter their information and select Add.
  6. For a company, search for them, then enter any additional information and then select Add Bill.

Virtual Wallet and Cash Flow Insights® Accountholders

  1. Sign on to Online Banking.
  2. Select Pay Bills.
  3. On the Pay Bills Summary screen, select the eBill enrollment icon next to the eligible payee.
  4. On the sign-up screen, enter the required information (this varies by the biller) and accept the Terms and Conditions.
  5. Select Add.

Other PNC Accountholders

  1. Sign on to Online Banking.
  2. Select Pay Bills.
  3. On the Pay Bills Summary screen, select the Get eBills icon next to the eligible payee.
  4. From the payee section, select Request eBills.
  5. On the sign-up screen, enter the required information (this varies by the biller) and accept the Terms and Conditions.
  6. Select Submit.

Follow these steps to Enroll in Bill Pay:
  1. Select Pay and Transfer, then Bill Pay.
  2. Review the Bill Pay Enrollment content that appears, then select Next. Business Banking customers will also need to verify that they're a Controlling Party and validate their information.
  3. On the Add Payment Accounts screen that appears, select the accounts you'd like to add, then select Next.
  4. Select your Preferred Payment Account, then select Next.
  5. Review your information and Submit to complete your enrollment.

Follow these steps to Add a Payee:
  1. Select Pay and Transfer, then Bill Pay.
  2. Select Add a Payee from the Your Payees section.
  3. Enter your payee's name in the Search field.
  4. If your payee is found, select them and enter their information on the Enter Payee Details screen.
  5. If your payee isn't found, select Enter their details manually, then enter their information.
  6. Select Review and review your payee's details for accuracy.
  7. Select Submit to add your payee.

Follow these steps to Set up an eBIll:
  1. Select Pay and Transfer, then Bill Pay.
  2. Select the payee you'd like to get eBills for.
  3. Select Enroll in E-Bills on the Payee Details screen.
  4. Enter required information on the Enter Enrollment Details screen and click Next.
  5. Review the Terms and Conditions that appear and choose a Bill Delivery method.
  6. Select the box to agree to the Terms and Conditions, if applicable, then select Review.
  7. Review your choice, then select Submit to confirm it.

Follow these steps to Set up Autopay for an eBIll:

To set up autopay for an eBill, your payee must allow autopay and you must have received at least one eBill from them.

  1. Select Pay and Transfer, then Bill Pay.
  2. Select Set Up Autopay from the eBills section of the Payee Details screen.
  3. Enter the details of your autopay, then select Review.
  4. Confirm your details and select Submit to set up your autopay.

Follow these steps to Schedule a One-Time or Recurring Payment:

  1. Enter a Payment Amount and Date for the payee on the Bill Pay Dashboard.
  2. Select Review Payment from the pop-up at the bottom of the screen.
  3. Enter payment details (From Account, Amount, Frequency, Date, Memo, Note) on the Make a Payment screen, then select Review. 
    • Choose Frequency to set the payment as one-time or recurring. If recurring, select Duration.
  4. Confirm your details on the Review Payment Details screen and select Submit.
  5. View confirmation on the Payment Scheduled screen.

 

 

Schedule Multiple Payments:

  1. Enter Payment Amounts and Dates for each payee on the Bill Pay Dashboard.
  2. Select Review Payments from the pop-up at the bottom of the screen.
  3. Enter payment details on the Enter Details for Multiple Payments screen, then select Review.
    • Use From Account to assign different accounts to each payment.
    • Select Remove Payment to delete any payment if needed.
  4. Confirm your details on the Review Multiple Payment screen and select Submit.
  5. View confirmation on the Multiple Payments Scheduled screen.

Get Started

Sign on or enroll in Online Banking to get started with your digital tools and features.

Sign On to Online Banking

Use an existing user ID and password
to access your accounts.

Enroll in Online Banking

Create your user ID and
password for Online Banking.

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