As of December 18, 2025 at 10 AM EST, PNC will no longer be accepting new student or education refinance loan applications, including student loan applications for the academic year 2026/2027.

Therefore, you will no longer be able to apply for a PNC Student Loan (Undergraduate, Graduate, Health & Medical Professions, Health Professions Residency, Bar Study) or PNC Education Refinance Loan as of that date.

Application records that were created before 10:00 AM EST on December 18,2025, will still be eligible for submission. As long as an application ID has been created, applicants will have up to 30 days from the start date to complete and submit their application.

You do not need to take any action. For borrowers with a pending loan application, there is no impact on the current process. All pending applications will be considered in accordance with our underwriting, and all pending disbursements will be duly made.

You do not need to take any action. For borrowers with pending loan disbursements, there is no impact on the current process. All pending disbursements will be made as scheduled.

No – your loan servicing provider will not change at this time. Your loans will continue to be serviced by American Education Services (AES) or Aspire.

No. The terms and conditions of your loan(s) will remain the same as stated in your Credit Agreement(s) and Final Disclosure(s).

No. This change is not related to your credit score.

No, this change does not provide you the opportunity or enable you to transfer your current loans to another lender. If you are interested in refinancing any current student loans, you should explore education refinance loan options that may be offered by other financial institutions.

You do not need to take any action. Your loan(s) will still be serviced by AES or Aspire. There is no impact on the current process related to deferment. AES or Aspire will contact you regarding details about repayment when the time comes.

You do not need to take any action. Your loan(s) will still be serviced by AES or Aspire. There is no impact on loan repayment. You should continue to make your loan payments as required.

No. PNC student loans are private student loans. Private student loans do not qualify for federal programs or forgiveness.

For general questions and questions regarding active loan applications, contact PNC at 1-800-762-1001.

• Monday through Friday: 8 a.m. – 5 p.m. ET.

For questions related to servicing, contact your current servicer:

• AES at 1-800-233-0557
  • Monday through Friday: 7:30 a.m. – 9:00 P.M. ET
• Aspire at 1-800-243 -7552
  • Monday through Friday: 8 a.m. – 6 P.M. CT