For general service questions or to order supplies
Voice Authorization Response Unit (VRU) and referral for Code 10 Operator
For assistance with your point of sale terminal or software product
Merchant Services Security Department
1-800-321-4860, option 2, (8:30 a.m. – 5:30 p.m., Mon – Fri, ET)
For sales assistance or new business inquiries, call us at 1-888-562-2300
Or, share a few details about you on the form below and a PNC Merchant Services representative will contact you within the next business day.
PNC Merchant Services is a registered mark of The PNC Financial Services Group, Inc. Merchant Services are not deposit products. PNC Merchant Services does not offer deposit products and its services are not guaranteed or insured by the FDIC or any other governmental agency. Merchant Services are subject to application, credit review of the business and its owners, and approval.