When you use Online Bill Pay, our goal is to make your electronic payments as safe and reliable as possible. You will be reimbursed 100% for any funds not authorized by the account holder as long as the instructions provided in the Online Bill Pay Service Agreement are followed.
With respect to our online guarantee, you must share in the responsibility of keeping your financial information secure. You are responsible for keeping your online Password, account numbers, User ID, and other account data confidential. If you share this information with another person, you authorize them to use your account.
Your payments will be scheduled in compliance with the Online Bill Pay Service Agreement. If you have scheduled your payment properly and the payment is credited after the due date, we will reimburse you 100% of any late fees or interest charges you incur.
The Online Banking and Bill Pay Guarantee is one of the many services PNC offers through PNC Security Assurance to help protect you from fraud and identity theft.
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