PNC Voice Banking

 

It's fast and easy to use.

Whenever it's convenient for you, from wherever you are. It's free, easy, and secure. There's no waiting for a consultant with our automated response system, and it is available anytime - nights, weekends, and even holidays. You can get immediate access to a variety of PNC Bank account related information right over the phone, including:

  • Checking and savings account balance information
  • Recent account activity - such as deposits and withdrawals
  • Ability to transfer funds[1] between eligible PNC Bank accounts
  • Loan account information[2] - such as balance, last payment, next payment due
  • Ability to order checks, photocopies, and initiate stop payments
  • And much more

Questions about your PNC Voice Banking User ID or PIN?

  • Visit your local PNC Bank branch
  • For Personal Accounts
    Call 1-888-PNC-BANK (1-888-762-2265)
    M-F 7:00am to 10:00pm ET
    Sat - Sun 8:00am to 5:00pm ET
  • For Business Accounts
    Call 1-877-BUS-BNKG (1-877-287-2654)
    M-F 7:00am to 10:00pm ET
    Sat - Sun 8:00am to 5:00pm ET

How to access your account

Personal Accounts

Call 1-888-PNC-BANK (1-888-762-2265) to get started.

Be sure to have your:

  • PNC Voice Banking user ID[3] (In most cases, this is the same as your Online Banking User ID or for first time users, it may be your Social Security Number)
  • PNC Voice Banking PIN[3] (In many cases, this is the same as your PNC Visa Debit Card PIN)


Quick Tips:

  • View the Consumer Business PNC Voice Banking Banking menu map to help you get access faster to the information you want.
  • As an added convenience, you can either speak or key in your selection via the keypad on your phone.
  • After entering in your PNC Voice Banking user ID and PIN, you will hear a brief listing of the most frequently requested options - and if you are looking for something else, you'll be able to tell us in your own words what you are looking to do! No complex menus to navigate.

Small Business Accounts

Call 1-877-BUS-BNKG (1-877-287-2654) to get started.

Be sure to have your:

  • PNC Voice Banking user ID[3] (In most cases, this is the same as your Online Banking User ID or for first time users, it may be your business Tax Identification Number)
  • PNC Voice Banking PIN[3] (In many cases, this is the same as your PNC Visa Check Card PIN)

Quick Tips:

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Important Legal Disclosures and Information

  1. You may not make more than a total of six (6) transfers each statement cycle from a savings or money market account to other accounts (including transfers to another account for overdraft protection) or to third parties by check, through point-of sale purchase transactions or similar debit card transactions, by pre-authorized or automatic agreements, telephone, online or similar order payable to a third person. See your account agreement for more information. Other limits may apply to your account. Excessive transactions may result in your Savings or Money Market account being changed to a Standard Checking account, which will be subject to the features and fees as described in the Consumer Schedule of Service Charges and Fees in effect at that time.  We reserve the right to suspend enforcement of these transaction limitations, at our discretion.

  2. May not apply to certain business loan account types.

  3. If you have both personal and business accounts, they may have different IDs or PINs.

Bank deposit products and services provided by PNC Bank, National Association. Member FDIC

Read a summary of privacy rights for California residents which outlines the types of information we collect, and how and why we use that information.