For general service questions or to order supplies
Voice Authorization Response Unit (VRU) and referral for Code 10 Operator
For assistance with your point of sale terminal or software product
Merchant Services Security Department
1-800-321-4860, option 2, (8:30 a.m. – 5:30 p.m., Mon – Fri, ET)
For sales assistance or new business inquiries, call us at 1-888-562-2300
Or, share a few details about you on the form below and a PNC Merchant Services representative will contact you within the next business day.
Merchant Services are provided by PNC Merchant Services Company and are subject to credit approval. PNC Merchant Services is a registered mark of The PNC Financial Services Group, Inc.