Card acceptance, setting up a new processing location or to refer a new business:

1-888-562-2300 

8:00am - 5:30pm Mon - Fri, ET

Complete a Contact Request Form and we will contact you to help find the right card payment processing options for your business.

Did you know you can apply online for a PNC Merchant Services account and services? Browse available processing options you can apply for today.

Client Services and Supplies

For general service questions or to order supplies

1-800-742-5030  (24/7)

Authorization Assistance

Voice Authorization Response Unit (VRU) and referral for Code 10 Operator

1-800-501-8749  (24/7)

Terminal Assistance or Technical Support

For assistance with your point of sale terminal or software product

1-800-501-8748  (24/7)

Security Questions

Merchant Services Security Department

1-800-321-4860, option 2,  (8:30am - 5:30 pm,  Mon - Fri, ET)