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Current Status

Severe Weather Event:  WINTER STORM TOBY

Our thoughts are with PNC customers, employees and their families, and all who live and work in those states being impacted by Winter Storm Toby.

As the severe weather plays out over the next few days, we remind you of the convenience of online, mobile banking and the Automated Telephone Banking Services. Using the mobile banking app, you can use your smart phones or tablet devices to pay bills, deposit checks or to access account information from any location. PNC online banking customers must register in advance to mobile bank by visiting www.pnc.com, then click on Login and Enroll in Online Banking.

Also keep in mind that you may not be able to use ATMs, debit and credit cards if the power is out. It may be helpful to have a little cash on hand and dust off your checkbook on the chance that the power could be out for a day or two.

Information regarding branch closures or delays will be available on our website. Before venturing out to a PNC branch in the impacted areas, check the Branch/ATM Locator to be sure the branch nearest you is open for business.

You may have questions or concerns regarding your banking needs.  If your need is urgent, please call us at 1-888-762-2265 (7 a.m. – 10 p.m. Monday – Friday; 8 a.m. – 5 p.m. Saturday & Sunday) to speak with our trained customer service agents.  Customer questions are also addressed on Twitter @PNCBank_Help.

Call Us

Call 1-888-PNC-BANK

Monday – Friday: 7 a.m. – 10 p.m. ET
Saturday & Sunday: 8 a.m. – 5 p.m. ET
Credit Card Customer Service is available 24/7

For Virtual Wallet® Customers: 1-800-352-2255

Monday – Friday: 7 a.m. – 10 p.m. ET
Saturday & Sunday: 8 a.m. – 5 p.m. ET

Important Legal Disclosures and Information

Bank deposit products and services provided by PNC Bank. Member FDIC