Zelle® should only be used to send or receive money with people you know and trust. Before using Zelle® to send money, you should confirm the recipient's email address or U.S. mobile phone number. Neither PNC nor Zelle® offers purchase protection for payments made with Zelle® – for example, if you do not receive the item you paid for, or the item is not as described or as you expected. Zelle® is available to almost anyone with a bank account in the U.S. Transactions typically occur in minutes between enrolled users. If the recipient has not enrolled, the payment will expire after 14 calendar days. See the PNC Zelle Terms of Use for additional terms and conditions. Use of Zelle® is subject to and conditional upon adherence to the terms and conditions of the PNC Zelle® Terms of Use.
Popmoney® Discontinued
We’re Here To Help You Transition From Popmoney.
What Happened
On June 24, 2023, the Popmoney service was discontinued nationwide by its service provider, therefore, PNC Bank removed the person-to-person service from Online Banking.
- All existing scheduled payments created with a Send Date of June 24, 2023 or earlier, were processed.
- Recurring or future-dated payments were not processed after June 24, 2023.
- All recurring or future-dated payments scheduled to occur after June 24, 2023, were canceled the evening of June 24, 2023.
- The Popmoney service was removed from PNC Bank’s Online Banking on June 24, 2023.
Consider Alternate PNC Payment Options
Send money with Zelle®[1]: Quickly send and receive money with people you know and trust
Send and request payments that typically occur in minutes. To begin, download the PNC Mobile app[2]. Once downloaded, sign in and enroll with Zelle® .
Must have eligible Checking account. Zelle® does not currently offer the ability to scheduled future-dated and recurring transactions.
Make Future-Dated and Recurring Payments with Online Bill Pay
You can send and schedule future-dated and recurring payments to individuals as a check at no cost. You’ll need to allow five business days for this payment type to be delivered.
Consider Self Service Wire Transfers[3]
You can make these using the PNC Mobile app or PNC Online Banking. Fees may apply. Wire Transfer does not currently offer the ability to scheduled future-dated and recurring transactions. Domestic wires typically received same day, but same day delivery is not guaranteed.[4]
Compare Features
Review the Differences Between Alternate PNC Payment Options
| Feature/Functionality | Popmoney | Zelle® | Bill Pay | Domestic Wire Transfer |
|---|---|---|---|---|
| Payment Delivery Speed | 3-4 Business Days | Instant (Typlically in minutes for enrolled users) & Standard (2-3 Business Days) | 5 Business Days | Typically received same day, but same day delivery not guaranteed.[4] |
| Available in the PNC Mobile app | Zelle Feature Available | Bill Pay Feature Available | Wire Transfer Feature Available | |
| Available in PNC Online Banking (Desktop/Laptop) | PopMoney Feature Available | Bill Pay Feature Available | Wire Transfer Feature Available | |
| Available for PNC Business Banking Customers | Zelle Feature Available | Bill Pay Feature Available | ||
| Pay from Checking Account | PopMoney Feature Available | Zelle Feature Available | Bill Pay Feature Available | Wire Transfer Feature Available |
| Pay from Savings or Money Market Account | PopMoney Feature Available | Bill Pay Feature Available | Wire Transfer Feature Available | |
| One-Time Future Dated Payments, Recurring Weekly/Monthly Payments |
PopMoney Feature Available | Bill Pay Feature Available | ||
| Send Money via U.S. Mobile Number or Email Address | PopMoney Feature Available | Zelle Feature Available | ||
| Send Money Using Recipient’s Bank Account Number | PopMoney Feature Available | Wire Transfer Feature Available | ||
| Use Contacts List on Apple® or Android™ Mobile Device | Zelle Feature Available |