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Use Zelle to send and receive money with people you trust.
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How it Works:
Use the PNC Mobile App[2] to send and receive money with people you trust. Here’s how it works:
Choose a Contact
Select the email address or mobile phone number of the contact who will receive the payment.
Select an Amount
Confirm the payment amount to send.
Send the Payment
Once confirmed, your contact will receive an email or text notification with instructions to receive the money.
Frequently Asked Questions
Who can use Zelle?
PNC customers with a valid checking account and mobile phone number can use Zelle to send money.
Can I use Zelle internationally?
In order to use Zelle, you must have a mobile phone number and a U.S. bank account. Additionally, you can only send or receive money in U.S. dollars.
What will happen to Popmoney?
Zelle has replaced PopMoney in the PNC Mobile and PNC Virtual Wallet apps. However, you can continue to use PopMoney to send or receive money when you log into Online Banking on a desktop computer.
When will Zelle be available for use on the PNC Mobile Banking apps?
Zelle is currently available in the Virtual Wallet mobile app as well as the PNC Mobile Banking app.
How fast is money sent via Zelle?
With Zelle, funds are typically available to an enrolled recipient within minutes. However, for unenrolled recipients it may take up to three days before the funds may be available.
Will I be charged a fee for sending money using Zelle? Will the person I’m sending money to be charged a fee?
No, there is currently no fee for PNC customers using Zelle to send or receive money.[2]
What if the person I’m sending money to does not bank with PNC?
Zelle is available to almost anyone with a valid U.S. checking account. If the person to whom you are sending money does not bank with PNC, that person can enroll with Zelle through a participating financial institution or by entering a eligible U.S. debit card using the Zelle app.
Learn more at ZellePay.com »
Important Legal Disclosures & Information
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Zelle should only be used to send to or receive money from people you trust. If you are unsure of a recipient’s email address or mobile phone number, before using Zelle to send money to that person, you should contact the recipient to confirm the information. Neither Zelle nor PNC offer a protection program for goods or services purchased or sold in which Zelle is used for payment. Transactions typically occur in minutes between enrolled users. If a recipient is not enrolled with Zelle, it could take 1 to 3 business days to receive the money once the enrollment is complete.
PNC does not charge a fee for Mobile Banking. However, third party message and data rates may apply. These include fees your wireless carrier may charge you for data usage and text messaging services. Check with your wireless carrier for details regarding your specific wireless plan and any data usage or text messaging charges that may apply. Also, a supported mobile device is needed to use the Mobile Banking App. Mobile Deposit is a feature of PNC Mobile Banking. Use of the Mobile Deposit feature requires a supported camera-equipped device and you must download a PNC mobile banking app. Eligible PNC Bank account and PNC Bank Online Banking required. Certain other restrictions apply. See the mobile banking terms and conditions in the PNC Online Banking Service Agreement.
Apple, iPod, and iPad are trademarks of Apple Inc., registered in the U.S. and other countries. iPhone, Touch ID and Apple Pay are trademarks of Apple Inc. App Store is a service mark of Apple Inc.
Google Pay and Google Play™ store are trademarks of Google Inc.
Bank deposit products and services provided by PNC Bank. Member FDIC
Zelle and the Zelle related marks and logos are property of Early Warning Services, LLC.
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