Accounts Transferring December 1, 2023 Key Dates

Below you will find the key dates we anticipate services to be available on your converted Mortgage account.

Payments

Payment Methods You can begin using this payment method on the date below:
Making payments by mail December 1, 2023
Making payments in Online Banking December 7, 2023
Making payments at a branch December 7, 2023
Making payments by Phone December 7, 2023

Automatic Payment Drafts

Please refer to your Welcome Packet for information about the transfer of your Automated Payment arrangement.

If your normally scheduled draft is for the following dates: You can anticipate your first automated payment draft with PNC to occur:
The 1st through the 7th of the month December 8, 2023
The 8th of the month and beyond On its scheduled date

*All future payments will occur in accordance with your normal draft schedule.

Self-Service Access

Self-Service Method You can anticipate your first automated payment draft with PNC to occur:
Automated Phone System (IVR) December 6, 2023
Online Banking (using your phone number to recieve a one time passcode) December 7, 2023
Online Banking User IDs and PIN

Upon Receipt of User ID and PIN in the mail

  • User ID will be mailed on December 7, 2023

  • PIN will be mailed on December 8, 2023