Below you will find the key dates we anticipate services to be available on your converted Mortgage account.
Payment Channel | Anticipated Availability |
Mailed Payments | June 1, 2023 |
Branch, Online, IVR or Phone Payments | June 7, 2023 |
Please refer to your Welcome Letter for information about the transfer of your current Automated Payment arrangement.
*Important Note for Pulte Customers: Automatic payments (ACH) will not transfer to PNC for Pulte customers. Please refer to your welcome letter for further details as well as instructions to setup a new ACH if you wish to continue ACH transfers.
Scheduled Date | Anticipated Draft To Occur |
June 1 through June 7, 2023 | June 8, 2023 |
June 8, 2023 and beyond | On scheduled date |
Self-Service Platform | Anticipated Availability To Occur |
Automated Phone System (IVR) | June 6, 2023 |
Online Banking (for accounts with a registered phone number capable of receiving a One-Time Passcode) | June 7, 2023 |
Online Banking User IDs mailed (for customers not using One-Time Passcode) | June 7, 2023 |
Online Banking PIN mailed (for customers not using One-Time Passcode) | June 8, 2023 |
PNC is a registered service mark of The PNC Financial Services Group, Inc. (“PNC”). All loans are provided by PNC Bank, National Association, a subsidiary of PNC, and are subject to credit approval and property appraisal.
©2023 The PNC Financial Services Group, Inc. All rights reserved.
PNC Bank, National Association.
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The PNC Financial Services Group, Inc. All rights reserved.