Below you will find the key dates we anticipate services to be available on your converted Mortgage account.
|Payment Channel||Anticipated Availability|
|Mailed Payments||June 1, 2023|
|Branch, Online, IVR or Phone Payments||June 7, 2023|
Please refer to your Welcome Letter for information about the transfer of your current Automated Payment arrangement.
*Important Note for Pulte Customers: Automatic payments (ACH) will not transfer to PNC for Pulte customers. Please refer to your welcome letter for further details as well as instructions to setup a new ACH if you wish to continue ACH transfers.
|Scheduled Date||Anticipated Draft To Occur|
|June 1 through June 7, 2023||June 8, 2023|
|June 8, 2023 and beyond||On scheduled date|
|Self-Service Platform||Anticipated Availability To Occur
|Automated Phone System (IVR)||June 6, 2023|
|Online Banking (for accounts with a registered phone number capable of receiving a One-Time Passcode)||June 7, 2023|
|Online Banking User IDs mailed (for customers not using One-Time Passcode)||June 7, 2023|
|Online Banking PIN mailed (for customers not using One-Time Passcode)||June 8, 2023
PNC is a registered service mark of The PNC Financial Services Group, Inc. (“PNC”). All loans are provided by PNC Bank, National Association, a subsidiary of PNC, and are subject to credit approval and property appraisal.
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The PNC Financial Services Group, Inc. All rights reserved.