Below you will find the key dates we anticipate services to be available on your converted Mortgage account.
|Payment Channel||Anticipated Availability|
|Mailed Payments||February 1, 2023|
|Branch, Online, IVR or Phone Payments||February 7, 2023|
Please refer to your Welcome Letter for information about the transfer of your current Automated Payment arrangement.
|Scheduled Date||Anticipated Draft To Occur|
|February 1 through February 7, 2023||February 8, 2023|
|February 8, 2023 and beyond||On scheduled date|
|Self-Service Platform||Anticipated Availability To Occur
|Automated Phone System (IVR)||February 6, 2023|
|Online Banking (for accounts with a registered phone number capable of receiving a One-Time Passcode)||February 7, 2023|
|Online Banking User IDs mailed (for customers not using One-Time Passcode)||February 7, 2023|
|Online Banking PIN mailed (for customers not using One-Time Passcode)||February 8, 2023
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The PNC Financial Services Group, Inc. All rights reserved.