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Accounts Transferring April 1, 2025 Key Dates
Below you will find the key dates we anticipate services to be available on your converted Mortgage account.
Payments
| Payment Methods | You can begin using this payment method on the date below: |
|---|---|
| Making payments by mail | April 1, 2025 |
| Making payments in Online Banking | April 7, 2025 |
| Making payments at a branch | April 7, 2025 |
| Making payments by Phone | April 7, 2025 |
Automatic Payment Drafts
Please refer to your Welcome Packet for information about the transfer of your Automated Payment arrangement.
| If your normally scheduled draft is for the following dates: | You can anticipate your first automated payment draft with PNC to occur: |
|---|---|
| The 1st through the 7th of the month | April 8, 2025 |
| The 8th of the month and beyond | On its scheduled date |
*All future payments will occur in accordance with your normal draft schedule.
Self-Service Access
| Self-Service Method | You can anticipate to have access to these self-service methods on the date below: |
|---|---|
| Automated Phone System (IVR) | April 4, 2025 |
| Online Banking (using your phone number to recieve a one time passcode) | April 7, 2025 |
| Online Banking User IDs and PIN | Upon Receipt of User ID and PIN in the mail
|
Check the Status of Your Mortgage Transfer
PNC Home Loan Transfer Portal is a digital tool that keeps you up to date on the status of your mortgage transfer, provides key dates and personalized loan details, and keeps you informed on next steps.
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