Accounts Transferring March 1, 2024 Key Dates

Below you will find the key dates we anticipate services to be available on your converted Mortgage account.

Payments

Payment Methods You can begin using this payment method on the date below:
Making payments by mail March 1, 2024
Making payments in Online Banking March 7, 2024
Making payments at a branch March 7, 2024
Making payments by Phone March 7, 2024

Automatic Payment Drafts

Please refer to your Welcome Packet for information about the transfer of your Automated Payment arrangement.

If your normally scheduled draft is for the following dates: You can anticipate your first automated payment draft with PNC to occur:
The 1st through the 7th of the month March 8, 2024
The 8th of the month and beyond On its scheduled date

*All future payments will occur in accordance with your normal draft schedule.

Self-Service Access

Self-Service Method You can anticipate your first automated payment draft with PNC to occur:
Automated Phone System (IVR) March 6, 2024
Online Banking (using your phone number to receive a one time passcode) March 7, 2024
Online Banking User IDs and PIN

Upon Receipt of User ID and PIN in the mail

  • User ID will be mailed on March 7, 2024

  • PIN will be mailed on March 8, 2024