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Important Forms, Documents, & Contacts
Find our Home Lending customer service information and download the common files you need.
PNC Automated Payment Authorization Forms
- PNC Automated Payment Authorization Form (Mortgage and Consumer) – Pay your Mortgage or Home Equity Line of Credit* or Home Equity Installment Loan automatically using your checking or savings account, including accounts at other banks.
- PNC Bi-Weekly Automated Payment Program – Pay off your Mortgage faster and reduce the total interest you will pay on your loan by having half of your monthly payment automatically deducted every two weeks.
Payment Options: Explore all the options you have to pay your Mortgage, Home Equity Line of Credit, or Home Equity Installment Loan on our Payments Options page.
Insurance Documents
- For Hazard Insurance Loss Claims documents go to InsuranceClaimCheck.com/433 [1]
Removing PMI (Private Mortgage Insurance)
Single family dwelling mortgage loans secured by a primary residence and closed after July 29, 1999 are covered under the Homeowner’s Protection Act of 1998 (HPA). The Act gives customers the right to request PMI deletion once the Loan to Value (LTV) ratio reaches 80%. Cancellation will automatically occur when the loan reaches an LTV ratio of 78% under its original amortization schedule, provided all loan payments are current.
If you feel your loan qualifies for PMI deletion, please send a written request to the PNC Bank address listed below, so your request can be reviewed accordingly. PMI deletion requires a good pay history: no payment may be 30 or more days late in the past 12 months, and no payment may be more than 60 or more days late in the past 24 months. You may be responsible for the costs of an appraisal or a broker price opinion (BPO) report.
PNC Bank
Attention: PMI Department B6-YM13-01-5
PO Box 8736
Dayton, OH 45401-8736
Or call the Customer Care Team at 800-822-5626
Tax Documents
- Form 4506-C – Request for Transcript of Tax Return
Learn more about the taxes you might be responsible for on our Insurance & Taxes page.
Other Documents
- Third Party Authorization Form – Grant PNC permission to release your loan information
- Successor Validation Package – Related to death of borrower – To validate your interest in the property
- Successor Validation Package – Other circumstance – To validate your interest in the property
- Opt in or Opt out of receiving certain communication – For confirmed successor communications only
Experiencing Financial Trouble?
If a life changing event is impacting your financial well-being, and you're having trouble making your payments, PNC wants to help.
We Can Help
Contact Home Lending Customer Service
Contact Us By Mail
*The property securing the CHELOC must be located in a state where PNC offers home equity products
(excludes Alaska, Hawaii, Louisiana, Mississippi, Nevada and South Dakota).
PNC and PNC HomeHQ are registered service marks of The PNC Financial Services Group, Inc. ("PNC"). PNC is a registered service mark of The PNC Financial Services Group, Inc. (“PNC”). All loans are provided by PNC Bank, National Association, a subsidiary of PNC, and are subject to credit approval and property appraisal.
©2024 The PNC Financial Services Group, Inc. All rights reserved. PNC Bank, National Association.
©2024 The PNC Financial Services Group, Inc. All rights reserved.
PNC Bank, National Association. Member FDIC
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