Zelle® should only be used to send or receive money with people you know and trust. Before using Zelle® to send money, you should confirm the recipient's email address or U.S. mobile phone number. Neither PNC nor Zelle® offers purchase protection for payments made with Zelle® – for example, if you do not receive the item you paid for, or the item is not as described or as you expected. To send or receive money with Zelle®, both parties must have an eligible checking or savings account at a participating financial institution in the U.S. Transactions typically occur in minutes between enrolled users. If the recipient has not enrolled, the payment will expire after 14 calendar days. See the PNC Zelle Terms of Use for additional terms and conditions. Use of Zelle® is subject to and conditional upon adherence to the terms and conditions of the PNC Zelle® Terms of Use
PNC | Zelle
Use Zelle® to send, request and receive money with people you know and trust—it’s fast, easy, and free in the PNC Mobile app.[1][2]
Why Zelle®?
Zelle® is used by millions of people in over 2,300 banking apps in the U.S.
What is Zelle®?
What are the benefits of using Zelle®?
How to Enroll with Zelle®
Before you can use Zelle® with PNC, you will need:
- Sign in to the PNC Mobile App with your Online Banking User ID and password.
- Tap on Send Money with Zelle®.
- Read the messages on the Zelle® enrollment screens and select Get Started.
- After reading the PNC Zelle® Terms of Use, select I Agree.
- Choose a U.S. mobile number. Your mobile number will be used to send and receive payments. You may be asked to verify the selected mobile number. You can add a different number or select Skip This Step.
- Then, select the email address you use for Online Banking. Your email address can also be used to send and receive payments. You may be asked to verify the selected email address.
- If you're already enrolled with Zelle® at a different bank, follow the prompts to easily transfer your mobile number or email address to use with Zelle® at PNC instead.
- Choose a bank account to send and receive payments. Accounts can be updated in Zelle® Settings. Select the PNC account you want to use with Zelle®.
- Review your enrollment information to make sure everything’s correct.
Your Guide to Using Zelle®
A convenient way to send, request, and receive money.
Enhance Your Zelle Experience®
Learn how to save even more time with these Zelle® features.
Zelle® QR Codes
A contactless way to send and receive money.
Zelle® Widgets
Send or request money quickly—right from your home screen.
Zelle® Ready Contacts
See which of your contacts are enrolled
with Zelle®
How to Pay it Safe with Zelle®
Only send money to people and businesses you know and trust.
If you suspect you received a fraudulent text, email, or phone call that appears to be from PNC Bank:
- Do not respond.
- Do not click on any links.
- Do not provide any personal information.
Forward the email or a screenshot of the text message to PNCBank: abuse@pnc.com. Then, delete the email or text message.
Review Safety Tips for Sending Money with Zelle® and discover the tactics scammers use to help you Pay it Safe with Zelle® at pnc.com/ZelleVideos.
How to avoid scammers when using Zelle®
How can I protect my money when using Zelle®?