Online & Mobile Banking

Online & Mobile Banking Customer Service & Support


Learn How to Bank Easily from Your Online or Mobile Deivces.

Online Banking

Information about Online Enrollment, Account Set Up, and Features of PNC Online Banking.[1]

Mobile Banking

Answers to Commonly Asked Questions about the PNC Mobile App, Mobile Deposits, and Services Offered[2].

Wire Transfers

Common questions about how to set up wire transfers and more.

Zelle®

Common questions about Zelle® Usage, Set Up, Limits, and Sending and Receiving Money[3].

Digital Payments

Learn About Usage, Basics, and Managing your Digital Wallet with PNC.

Other Online and Mobile Banking Questions

Find answers about ATM Features and Usage.

Important Legal Disclosures and Information

  1. Online Banking is free to customers with an eligible account; however there may be a fee for certain optional services. We reserve the right to decline or revoke access to Online Banking or any of its services. All online banking services are subject to and conditional upon adherence to the terms and conditions of the PNC Online Banking Service Agreement.

  2. PNC Alerts are free to customers. However, third party message and data rates may apply. These include fees your wireless carrier may charge you for data usage and text messaging services. Check with your wireless carrier for details regarding your specific wireless plan and any data usage or text messaging charges that may apply.

  3. PNC does not charge a fee for Mobile Banking. However, third party message and data rates may apply. These include fees your wireless carrier may charge you for data usage and text messaging services. Check with your wireless carrier for details regarding your specific wireless plan and any data usage or text messaging charges that may apply. Also, a supported mobile device is needed to use the Mobile Banking App. Mobile Deposit is a feature of PNC Mobile Banking. Use of the Mobile Deposit feature requires a supported camera-equipped device and you must download a PNC mobile banking app. Eligible PNC Bank account and PNC Bank Online Banking required. Certain other restrictions apply. See the mobile banking terms and conditions in the PNC Online Banking Service Agreement.

  4. Limitations apply.  Notify PNC Bank immediately of any unauthorized use. For specific time restrictions, limitations and other details regarding unauthorized use, see your account agreement.

Apple, and iPod, and iPad are trademarks of Apple Inc., registered in the U.S. and other countries. iPhone and Apple Pay are trademarks of Apple Inc. App Store is a servicemark of Apple Inc.

Android and Google Pay are trademarks of Google LLC.

EMV® is a registered trademark in the U.S. and other countries and an unregistered trademark elsewhere. The EMV trademark is owned by EMVCo, LLC.

Fitbit is a registered trademark and service mark of Fitbit, Inc.

Fitbit Pay is only available on the Fitbit Ionic and Fitbit Versa SE at this time.

Garmin®, Garmin Pay™ and Garmin Connect are registered trademarks and service mark of Garmin Ltd.

Google Pay, Google Play and the Google Play logo are trademarks of Google LLC.

PNC DepositEasy is a service mark of The PNC Financial Services Group, Inc.

LG Pay is a registered trademark of LG Corp.

PNC DepositEasy is a service mark of The PNC Financial Services Group, Inc.

PNC Pay is a registered mark of The PNC Financial Services Group, Inc.

PNC SmartAccess and SmartAccess are registered trademarks of The PNC Financial Services Group, Inc.

Popmoney and the Popmoney Logo are registered marks of CashEdge, Inc. Now part of Fiserv.

Samsung Pay and the Samsung Pay logo are trademarks of Samsung Electronics Co., Ltd.

The Click to Pay icon  is a trademark owned by and used with permission of EMVCo, LLC

Visa is a registered trademark of Visa International Service Association and used under license.

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

Zelle® should only be used to send or receive money with people you know and trust. Before using Zelle® to send money, you should confirm the recipient's email address or U.S. mobile phone number. Neither PNC nor Zelle® offers a protection program for authorized payments made with Zelle®. Zelle® is available to almost anyone with a bank account in the U.S. Transactions typically occur in minutes between enrolled users. If the recipient has not enrolled, the payment will expire after 14 calendar days. See the PNC Zelle Terms of Use for additional terms and conditions.  Use of Zelle® is subject to and conditional upon adherence to the terms and conditions of the PNC Zelle® Terms of Use.  

Bank deposit products and services provided by PNC Bank, National Association. Member FDIC

BBVA is a registered trademark of BBVA, S.A. and is used under license.

Read a summary of privacy rights for California residents which outlines the types of information we collect, and how and why we use that information.