Welcome To The Lobby

A safe and convenient way for you to check in to PNC branches

How Can I Check in Digitally?

We're bringing you an easy and safe way to check in to PNC branch appointments via text message. Checking in through text is convenient and it protects the health and safety of our branch employees and customers.

It's Easy

When you arrive at a PNC branch, you can let us know you’ve arrived, whether you have an appointment or not.

Simply text the number listed on the sign on the door to 762123. Then, confirm your appointment or add yourself to the line — all from the comfort of your car or anywhere nearby.

It's Safe

PNC values your safety, and we want to be proactive in helping to protect you and your family. To reduce the number of people in our lobby at once and to adhere to health and safety guidelines, we can check you in to your pre-scheduled appointments or add you to our walk-in line through texting.

It's Flexible

By scheduling an appointment ahead of time, you can choose a time or date that’s convenient for you and skip the line. Then, once you arrive, text us to check in and wait in your car or anywhere nearby.


Other Options

If you don’t want to wait, remember that the PNC Mobile app is here to help, and our ATM network is always available for everyday transactions.

Download and Use PNC Mobile App

With PNC’s Mobile app,[2] you can deposit checks, make bill payments, check your balances and transfer money with Zelle.[3]

Make an Appointment

If you can't wait, you can schedule an appointment for a future date and time that's convenient for you.


With PNC ATMs, you can do things like withdraw cash, transfer money, change your pin, and deposit cash and checks.

Contact Us

We're Here to Help

Let's Meet

Review your calendar and find
a convenient time to meet with us.

Visit Us

Find a PNC location near
you and stop by to see us.

Call Us

Mon - Fri: 8 a.m. - 9 p.m. ET 
Sat - Sun: 8 a.m. - 5 p.m. ET