Welcome To The Lobby

When you arrive at a PNC branch, you can let us know you’ve arrived, whether you have an appointment or not.

Simply text the number listed on the sign on the door to 762123. Then, confirm your appointment or add yourself to the line — all from the comfort of your car or anywhere nearby.

PNC values your safety, and we want to be proactive in helping to protect you and your family. To reduce the number of people in our lobby at once and to adhere to health and safety guidelines, we can check you in to your pre-scheduled appointments or add you to our walk-in line through texting.

By scheduling an appointment ahead of time, you can choose a time or date that’s convenient for you and skip the line. Then, once you arrive, text us to check in and wait in your car or anywhere nearby.

With PNC’s Mobile app,^[2] you can deposit checks, make bill payments, check your balances and transfer money with Zelle.^[3]

If you can't wait, you can schedule an appointment for a future date and time that's convenient for you.

With PNC ATMs, you can do things like withdraw cash, transfer money, change your pin, and deposit cash and checks.