Welcome To The Lobby
A safe and convenient way for you to check in to PNC branches
How Can I Check in Digitally?
We're bringing you an easy and safe way to check in to PNC branch appointments via text message. Checking in through text is convenient and it protects the health and safety of our branch employees and customers.
If you don’t want to wait, remember that the PNC Mobile app is here to help, and our ATM network is always available for everyday transactions.
We're Here to Help
PNC offers a contactless service to our customers visiting select PNC Branches allowing them to send a text (SMS) message to a branch representative. This service will service both ‘walk-in’ customers as well as customers who have arrived for a scheduled appointment. Customers will see signage at our branches with a call-to-action prompting them to send a text message to the short code 762123. PNC will respond to let customers know what place they are in line as well as confirm when they can enter the branch offices for servicing needs. Customers can obtain HELP at any time by replying HELP to 762123 and/or STOP any further messaging by replying STOP to 762123.
PNC does not charge a fee for Mobile Banking. However, third party message and data rates may apply. These include fees your wireless carrier may charge you for data usage and text messaging services. Check with your wireless carrier for details regarding your specific wireless plan and any data usage or text messaging charges that may apply. Also, a supported mobile device is needed to use the Mobile Banking App. Mobile Deposit is a feature of PNC Mobile Banking. Use of the Mobile Deposit feature requires a supported camera-equipped device and you must download a PNC mobile banking app. Eligible PNC Bank account and PNC Bank Online Banking required. Certain other restrictions apply. See the mobile banking terms and conditions in the PNC Online Banking Service Agreement.
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