Virtual Wallet Student® gives you the resources you need to help you keep track of your money.
PNC Student Banking makes managing your money while you're at school one less thing to worry about.
Virtual Wallet Student® gives you the resources you need to help you keep track of your money.
Get your refund in as little as 24 hours!
Show school pride with a PNC Bank Visa® debit card designed for UA.
When you need money fast, go to PNC -
we're right on the UA campus.
Excited about college? Just think of it. The lectures. The tradition. The intellectual atmosphere. Oh and the, um…social life. To get the most out of all that excitement, you'll want to make the most of your money. Virtual Wallet Student helps manage life on campus, and your budget, with features that let you bank the way you want to.
Explore Virtual Wallet Student »
When you need money fast, go to PNC. Our nearest branches and ATMs are listed below. You can also use our ATM and Branch Locator to find us no matter where you are, and sometimes banking online or going mobile can be what the situation calls for.
The fast, free and easy way to get:
You'll get refunds fast - deposited directly into your bank account. No problems with lost checks, waiting for the mail or finding time to get to the bank.
Here's how to activate your UA eRefund:
If you have questions or need help, call 800-745-7577.
Comparison of Services
|Direct Deposit to PNC Checking Account||Direct Deposit into Other Checking Account||Reloadable Paycard|
|How long until I get my payment?
||24 - 48 hours||48 - 72 hours||24-48 Days|
|Is there a fee to use?||No||No||No|
|How will I know if I'm receiving a payment?||E-mail notification||E-mail notification||E-mail notification|
|Is this Environmentally Friendly?||Yes! No stamps, paper, or gas.||Yes! No stamps, paper, or gas.||Ok|
Frequently Asked Questions
When are refunds processed?
Refund disbursments are processed daily. Receipt of funds is dependent upon the type of payment option the student elects.
My financial aid hasn't disbursed yet. When will I get a refund?
Refunds will be processed for qualifying students after financial aid has been disbursed. Your financial aid disbursement depends on your enrollment and if you have completed all the necessary steps to complete your financial aid.
Loans are disbursed to your student account provided you have:
Important Note: Anticipated Aid is based on full time enrollment. This amount will be reduced at time of disbursement if enrollment falls below full time.
Visit Financial Aid for more information.
If I am on the Installment Payment Plan, what happens if I drop classes or my Financial Aid amount changes?
If you drop or add classes or your Financial Aid is adjusted, your payment plan balance will adjust automatically based on credits or additional charges to your account. Your unbilled installments will be reduced or increased based on the amount of the adjustments.
I am unable to attend my class. Can I get a refund?
See the refund schedule to determine how much of a refund you are eligible to receive.
Can I get a refund if I fail a class?
Refunds are not issued for students who fail a class.
Will Parent Plus loans be eligible for Direct Deposit?
No. Parent Plus loan credits are refunded by check to the Plus loan applicant unless the Plus loan applicant requests Direct Deposit in person.
What happens if the bank account number is invalid or closed?
The student will be contacted for correct information and/or a check will be mailed. The refund may be delayed at least 7-10 days. Future Direct Deposits will not be permitted unless bank information is corrected.
How can I confirm my bank name or routing number if either one appears to be different in your system?
Every financial institution in the United States has at least one routing number and based on mergers down through the years, multiple banks may have the same routing number. Contact the Office of Student Accounts or check Routing Number Verification to confirm.
How long does it take to receive a Direct Deposit refund?
It takes on average 3 days from the date of the refund process in the Student Account's Office.
Can the bank account be changed?
Yes, the student may change their bank account number through My Akron at any time prior to a refund batch.
Can I delete my direct deposit?
A direct deposit account cannot be deleted. You can inactivate an account and activate a new account through My Akron/Student Center. If you wish to discontinue Direct Deposit you must sign a Direct Deposit Cancellation form in person in the Office of Student Accounts/Simmons Hall. In this case you would be sent a check in the future.
Does the student have to sign up or confirm each semester?
No, once the student signs up this is their permanent refund option until the student makes a change or the direct deposit is rejected by the Bank.
Can I use multiple accounts for Direct Deposit?
No, the "balance" of the refund must be credited to one account.
What happens if my mailing address is wrong?
If the Student Account's Office has identified a bad address previously on your account (Bad Address Service Indicator) your Direct Deposit will not be processed.
What is NACHA?
Visit NACHA for more information.
What are my options for receiving refunds?
You have (3) options for receiving refunds:
Note: If no option is selected in UA eRefund, a check is mailed to the home address on file at Akron.
Can I still pick up a refund check from the Bursar's office?
No. The University's policy is that all refund checks must be mailed. The student is responsible for ensuring their address is accurate. You can confirm/update the address where you want the check to be mailed by accessing Self Service through MyAkron. All checks are mailed to the home address on file in the system.
What happens if I don't select an option for my refund?
A refund check will be mailed to your home address that is on file in the university's student system. Checks are generated twice per week, so please remember to allow up to two additional weeks for mailing and processing. For a faster refund, it is recommended that you sign up for Direct Deposit through MyAkron.
I'm a parent. Can I receive my PLUS refund in another form other than a paper check?
Not at this time.
Who do I call if I have a concern with my refund?
For questions about eRefund, call PNC at 1-800-745-7577. If you have a question about the timing or the amount of your refund, please contact the Office of the Bursar at 330-972-5100.
Can I use eRefund for Work Study?
No. Student workers being paid work study must sign up for direct deposit through the Payroll Office.
Resources to help you improve your financial IQ.
You’re just getting started in life. You have big dreams for the future, some of which – like a car, a house or more schooling – cost more money than you have right now. Credit is a tool that can help you achieve those financial goals. Learn how to get off on the right foot and make smart choices about credit.
Things happen fast in college. New classes. New friends. New interests and opportunities. That’s all the more reason you may want to think about using a budget. Get practical advice on how to manage your money today, which is an important step to a strong financial future.
Identity Protection 101
Identity theft is a serious crime that can have lasting effects on its victims. And, unfortunately, as a young adult, you may be at a greater risk of ID theft because you have little or no credit history and you may not know how to protect yourself. Discover how identity theft happens, and learn what actions you can take to prevent criminals from assuming your identity.
Planning for College
Making smart decisions before you borrow for college will help you in the future. PNC offers multiple resources for plotting out how you’ll pay for your education.
Tips from Experts
We want you to have the knowledge and confidence to manage your money. That’s why we created PNC Achievement Sessions—a series of practical sessions taught by real-world experts on financial topics that matter to you.
Banking in the US
While in the United States, International Students will need to manage their finances, and a bank checking account helps you do that. This overview defines the types of accounts you can get and how to open them.
We get it. You want them to be independent. But it's always nice to have a lifeline home. Virtual Wallet Student gives your child a quick connection to you, with alerts and features that give you insight into their account while still letting them figure things out on their own.
PNC has banking designed just for students.
Our Virtual Wallet Student provides a banking solution with features like a calendar customized for students, mobile and text banking and much more, students will have a clear view and control of their money.
PNC student accounts are parent-friendly too.
Virtual Wallet Student comes with features like“Reimbursements” which enable your student to send you a receipt of a purchase and ask if you’ll pay. So you can see what that $50 for school supplies really went to! “Parent Alerts” allow you to see the same e-mail notice your student gets when the account balance is getting low.
PNC provides free financial education for students.
Working in conjunction with the University, PNC will schedule financial education seminars on campus to assist students with Banking Basics, Budgeting, Identity Theft, and Protecting their Credit.
PNC provides free incoming wires and a courtesy overdraft waiver.
Student banking also comes with one free incoming wire transfer per monthly billing cycle and a courtesy overdraft fee waiver for the first NSF incident that may occur in the first 12 months after opening a new account. PNC looks at this as a way to educate students
Starting college is daunting enough, even when it's in your home country. Make your transition to the U.S. easy by finding out the essentials of banking here, getting money from home, and keeping track of your heard-earned dollars.
Contact us by phone between the hours of 7:00 a.m. and 10:00 p.m., ET, Monday through Friday and 8:00 a.m. and 5:00 p.m., ET, Saturday and Sunday, at 877-PNC-1000 (877-762-1000), or visit your local PNC Bank branch.
PNC opened a branch on the Morgan State campus. Brian signed up for Virtual Wallet Student and hasn’t looked back. His school-branded account fits in with his own sense of school pride: "I love to showcase my institution. It's like paraphernalia I don't have to pay for!"
Visa is a registered trademark of Visa International Service Association and used under license.
Bank deposit products and services provided by PNC Bank, National Association. Member FDIC