Payment Options Documents:

• PNC Bi-Weekly Draft Program - Pay off your loan faster and reduce the total interest you will pay on your mortgage
  
• Electronic Funds Transfer (EFT) Authorization Form (Mortgage) - Pay your mortgage using EFT from any account, including accounts at other banks
• Electronic Funds Transfer (EFT) Authorization Form (Consumer) – Pay your Home Equity Line of Credit of Home Equity Installment Loan from any account, including accounts at other banks

Explore all the options you have to pay your mortage on our Payments Options page.

Buying a Home and Refinancing Documents:

• Mortgage Application Checklist - Applying for a loan? You may be asked to provide some or all of the items on this list
  
• Refinancing Application Checklist - Applying for a loan? You may be asked to provide some or all of the items on this list
• House Hunter’s Checklist - Useful list of things to look for when shopping for a new home

Insurance Documents:

For Hazard Insurance Loss Claims documents go to InsuranceClaimCheck.com/433¹

Tax Documents:

• Form 4506-T - Request for Transcript of Tax Return

Learn more about the taxes you might be responsible for on our Insurance & Taxes page.

Other Documents:

• Third Party Authorization Form – Grant PNC permission to release your loan information
• Successor Validation Package - Related to death of borrower-  To validate your interest in the property
• Successor Validation Package – Other circumstance – To validate your interest in the property
• Opt in or Opt out of receiving certain communication – For confirmed successor communications only

We Can Help

Contact Home Lending Customer Service

By Phone:

Home Lending Customer Service Center:

1-800-822-5626

PNC Homeowners Insurance Processing Center:

1-888-229-5429

Hours of Operation:

Mon-Thurs: 8am – 9pm ET
Fri: 8am – 6pm ET
Sat: 9am – 2pm ET

By Mail:

To request information or notify us of a potential errors regarding your loan:

PNC Bank
P.O. Box 8807
Dayton, OH 45401-8807

To make your mortgage payments:

PNC Bank
Attn: Payment Services
P.O. Box 1820 Dayton, OH 45401-1820

Please be sure to include your loan number on your check or money order.

To dispute specific information furnished to the credit bureaus regarding your mortgage loan send a written investigation request to:

PNC Bank
P.O. Box 8703
Dayton, OH 45401-8703

In Person:

Find a Branch