Protecting Your Identity

Feel Secure with PNC

At PNC, we are aware of the risks consumers face each day.

That's why we have implemented stringent security measures in our everyday business practices, so you can conduct your personal and professional business with confidence that your money is secure.

PNC always:

  • Requests an ID at the teller window before granting access to your account
  • Asks specific questions during phone transactions
  • Guards Online Banking transactions, including Online Bill Pay with encryption and passwords, and masks all account numbers from online transmission
  • Limits the amount of ATM withdrawals
  • Offers zero liability if your PNC Bank Debit Card or PNC Bank Visa Platinum Select Rewards Credit Card is used fraudulently
  • Adheres to the requirements of our Privacy Policy

PNC Identity Theft Protection & Assistance Programs

With our many helpful identity theft prevention and assistance programs, you can feel safe knowing your assets are protected by PNC each and every day.

Visa Secure

With PNC Bank's Visa Secure service, purchases are protected when shopping online with your PNC Bank Debit Card. Visa Secure is a free service offered to all Debit Card holders.

Victims Assistance Program

PNC Bank's Victims Assistance Program offers tips to help you avoid becoming a victim of identity theft, steps to take if you are a victim and forms that may be used to report the incident to financial institutions. You can also access your PNC account activity logs and customer account records to check for discrepancies.

For more information about PNC's Identity Theft security programs, call our toll-free number 1-888-PNC-BANK (1-888-762-2265) between 7:00 a.m. to 10:00 p.m., ET, Monday through Friday and 8:00 a.m. to 5:00 p.m., ET, Saturday and Sunday and talk to a PNC customer service specialist.

Reporting Suspected Fraud or Identity Theft:

Call Us1-888-PNC-BANK (1-888-762-2265)

Visit our Branches

For additional information, PNC security & privacy.

Additional Information