Protecting Your Identity

If you become a victim of identity theft, it's critical that you file a report immediately.

As a PNC customer, your first call should be to your bank branch, account representative or 1-888-PNC-BANK to report the situation.

In addition, file an Identity Theft Affidavit right away.

Once you've completed this important form, send it to your bank, credit card companies, mortgage holder, other organizations with which you have financial relationships and all credit bureaus. If a thief has run up your credit cards, drained existing accounts or opened accounts in your name, filing this form will make it easier to dispute charges.

Keep a record of all conversations and correspondence. Be sure to tell the bank or card issuer about all accounts and/or cards that could be potentially affected, such as ATM cards, check (debit) cards, credit cards and phone cards.

Next, contact the major check verification companies and request that they notify retailers not to accept checks on affected accounts. Three of the check verification companies that accept reports of check fraud directly from consumers are:

• Clover^® Check Acceptance: 1-800-366-2425
• International Check Services: 1-800-526-5380
• SCAN:  1-800-262-7771

If you have any questions or concerns about fraud or identity theft, call PNC Bank at
1-888-PNC-BANK, 7:00 a.m. to 10:00 p.m., ET, Monday through Friday and 8:00 a.m. to 5:00 p.m., ET, Saturday and Sunday.