Attention: Retail Trust Clients Only
Letters instructing Retail trust clients to update their information were sent out prematurely. No action is required at this time for those clients until further notification.

 

Help Us Keep Your Business Information Up to Date

Confirm or update your business information to:

Maintain uninterrupted services

Help protect your account

Why This Information Helps You and PNC:

During the life cycle of your banking relationship, PNC periodically collects information under Customer Due Diligence (CDD) and Customer Information Program (CIP) regulations to help us maintain accurate records and protect your finances by ensuring that we can accurately identify you.  

We May Confirm or Collect Information About Your:

We May Prompt You To Confirm or Update Your Information With:

  • Letters
  • Emails
  • Phone Outreach
  • Online and Mobile Banking Notifications

Visit this site for information on how to identify legitimate PNC Communications:
Verify if PNC Bank Contacted You.

Failure to comply with updating your Customer Due Diligence information when requested by PNC could result in account service interruptions and possible account closure.

FPO - For Placement Only

The CDD Rule issued by the Financial Crime Enforcement Network (FinCEN) requires financial institutions like PNC Bank to collect and maintain data such as information about their legal entity customers’ beneficial owners and controlling parties, and PNC may also collect industry and entity information to ensure it “knows” its customers.

This is different from the Corporate Transparency Act (CTA), which requires only foreign legal entities to report controlling party information directly to FinCEN.

Although the CTA no longer requires domestic legal entities to report their information directly to FinCEN, Financial Institutions are still required to obtain information under the CDD Rule, which operates independently of the Corporate Transparency Act (CTA).   

Call Us If You Have Questions

Monday - Friday: 8:30 a.m. - 9:00 p.m. ET

1-833-701-0086