Military Banking

We're here to support all those who serve and their families with community programs, products and financial insights.

Our Commitment

To active military, veterans and your families, we recognize the commitments and sacrifices you and your families make to serve our country, as well as the unique financial challenges you encounter.

We believe in supporting you by helping you take positive steps with your finances through banking benefits and financial expertise and content. In addition, we're committed to making a positive difference within the communities where you live and work. 

PNC is proud to support veteran-owned businesses. 
Learn More About How We Support

Military Banking Benefits

Talk to a PNC Banker To Learn More

How to Waive the Monthly Service Charge Fee

Military Banking customers can enjoy a reduced qualifying monthly direct deposit requirement of $1,000 to receive a $15 Monthly Service Charge waiver on a Virtual Wallet® with Performance Spend[1]. NOTE: Not all Virtual Wallet products are available in all markets

Cards to Show
Your Pride

We have three customized military-themed debit cards – check out our PNC Bank Affinity Visa® Debit Cards.

Special Home
Loan Options

We offer special VA home loan options for active military, veteran, reservist or National Guard. Open a new PNC mortgage and earn a $300[2] reward. 

Digital Tools That Serve You

Wherever you set up base, PNC's Online and Mobile Banking[3] help you bank your way.

You can keep tabs – check balances and recent transactions, set alerts, manage accounts and cards.

You can also manage your money – pay bills, transfer funds[4], send money, make deposits – on your terms.

Learn more about Online & Mobile Banking

PNC Cash Rewards Credit Card

Interested in a PNC Visa® Credit Card?

Earn a reward when you open a new qualifying PNC Visa® Credit Card and meet all requirements.*

Additional Support

Accessible Banking

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Many of our veteran customers also have disabilities. We’re committed to empowering customers with disabilities to manage their finances from any location. 

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Military Support

Each year, we collaborate with the Military Warriors Support Foundation to help eliminate the financial burdens often associated with returning to civilian life.

PNC has created a Military Employee Business Resource Group with the goal of increasing awareness of the unique skills veterans bring to the workforce. The group aims to recruit and retain military talent by enhancing that talent through professional development, mentoring and community engagement opportunities. 

Mutt Strut

In partnership with Guardian Angels Medical Service Dogs, Inc. PNC sponsors this event, in which we join together with other corporate partners, foundations, and members of the community to help fund the training of medical service dogs for veterans struggling with post-traumatic stress (PTS), traumatic brain injury, and other combat-related injuries. Learn More

As a service member, you have certain rights and protections.

The Servicemembers Operations Center (SOC) is the single point of contact for service members requesting Servicemembers Civil Relief Act (SCRA) Program Benefits and/or protections. Recognizing the important contributions that men and women in the Armed Forces make to our society, PNC adheres to the service member eligibility standards and benefits described in the SCRA and similar state laws.

We are committed to providing service members who may be eligible for SCRA and SCRA-like benefits and protections with a simple and user friendly process for inquiring about or requesting SCRA benefits. PLEASE NOTE: The SOC can answer questions about the SCRA, military documentation and status information. They can’t answer questions about specific accounts, products, online banking or debit cards.

Contact the SOC at 1-844-PNC-SCRA (1-844-762-7272).

The Servicemembers Civil Relief Act (SCRA) provides financial relief and protections to eligible service members and their dependents. PNC is grateful for your service and we would like to help you understand your benefits and protections under SCRA as well as other similar benefits that PNC may be able to provide to you. PNC will apply benefits and protections on eligible accounts, including:

  • Auto loans
  • Mortgage and home equity secured loans
  • Line of credit, credit card and installment loans
  • Commercial assets where the borrower is eligible for SCRA benefits or the guarantor is eligible for SCRA protection and PNC seeks recovery from the guarantor
  • Equipment loans and leases
  • Education loans
  • Deposit accounts (in limited situations)
  • Safe deposit boxes (in limited situations)


We want you to receive all the benefits you're eligible for as a service member. If you have orders or other documentation reflecting your service commitment, please send a request to servicemembers@pnc.com in order to receive instructions on how to establish a secure email connection with us before sending military documentation via email. Should you prefer to send documentation with personally identifiable information (like your social security number) another route, it can be faxed to 1-855-568-4532 or mailed to:

Mail:
PNC Bank, N.A.
Servicemembers Operations Center, BR-YB58-01-U
P.O. Box 5570
Cleveland, OH 44101-0570

For service member eligibility questions:

Call: 1-844-PNC-SCRA (1-844-762-7272)
8:30 a.m. to 4:30 p.m. ET Monday through Friday.

We'll review this information and follow-up with you.

Learn more about SCRA.

SCRA State Laws

Please also be aware that certain states may extend Servicemembers Civil Relief Act (SCRA)-like benefits under state law to service members and their spouses and/or dependents. If you were denied SCRA benefits based on post-service debt or denied spousal/dependent benefits and your state provides additional SCRA-like benefits please call 1-888-PNC-BANK (1-888-762-2265).

The Military Lending Act (MLA) provides certain consumer protections to eligible service members and their dependents. Only certain types of consumer credit are subject to the MLA, including most consumer credit card accounts, unsecured lines of credit, educational loans and unsecured installment loans.

Among the protections afforded by the MLA:

  • Limits a creditor from imposing a Military Annual Percentage Rate (MAPR) greater than 36%.
  • Requires creditors to provide certain disclosures.
  • Prohibits creditors from requiring service members to submit to arbitration.

In accordance with the requirements of the MLA, PNC Bank generally determines borrower eligibility at or about the time of loan, line of credit or credit card account opening based on information available in the database maintained by the Department of Defense. Once PNC Bank determines eligibility, protections are afforded automatically. Service members and/or their dependents are not required to take any action.

If you have questions about protections under the MLA, contact our Servicemember Operations Center (SOC). Contacting the SOC can be accomplished in any of the following ways:

Email: servicemembers@pnc.com

Call: 1-844-PNC-SCRA (1-844-762-7272)
Monday through Friday, 7:00 a.m. to 10:00 p.m., ET.
Saturday and Sunday, 8:00 a.m. to 5:00 p.m., ET.

Fax: 1-855-568-4532

Mail:
PNC Bank, N.A.
Servicemembers Operations Center, BR-YB58-01-U
P.O. Box 5570
Cleveland, OH 44101-0570

Insights

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