Find information on how to manage
your auto loan account with PNC
Once logged into Online Banking you can:
If you don't have a PIN, please call Customer Care 1-800-762-2265 for assistance.
These alerts will notify you of key activity on your PNC Auto Loan.
Pay your auto loan from your checking or savings account, including accounts at other banks.
Click here to download the Automated Payment Authorization Form»
Click here for information about how to read your Auto Loan statements»
Customers can call a Client Loan Advisor for a status update on their application[4] at any time during hours of operation.
Monday - Friday, 8:00 a.m. - 6:00 p.m. ET
Saturday, 9:00 a.m. - 2:00 p.m. ET
1-855-619-6608
You can make a payment on your loan several different ways:
You can mail a check or money order.
Address for regular mail payments:
PNC Bank
PO Box 747066
Pittsburgh, PA 15274-7066
Address for overnight mail payments:
c/o PNC Bank
Lockbox 747066
500 First Ave
Pittsburgh, PA 15219
You can request to suspend or cancel your automated payment as long as your contact us at least three (3) business days before your next payment due date. Please call us at 1-888-PNC-BANK (1-888-762-2265) or visit the nearest PNC Branch.
Suspending your automated payment is a temporary option which will allow you to stop your automated payment for one month. You are still responsible for making your payment on time to avoid late fees. When you suspend your automated payment, you must make your monthly payment manually to keep your account current and allow automated payments to resume the next month.
If you chose to cancel your automated payment service, you will be responsible for making on-time payments once the automated payment has been removed from your account. Any applicable interest rate discount for automated payments will be lost, which means that your monthly payment may increase since additional interest would be charged.
You can review your payoff information for your loan through Online Banking. Once you have signed onto Online Banking:
If the minimum payment due has already been made for the billing period, currently a statement is not generated. We do understand your concern and are looking into making a statement available regardless of whether a payment is due or not. We appreciate your patience as we continue improving the process.
If you are currently listed on the title, PNC will need the original title and state required form signed/dated. Everyone's situation may be different, so if additional steps are needed to secure the title, a representative from PNC Bank will contact you.
Read more about important titling information for your loan »
Life changing events impacting your finances can occur. A few examples:
The first step is to contact us to discuss your personal situation. This will allow us the opportunity to determine what assistance plans may be available to meet your needs.
If you are having trouble making payments call: 1-888-762-2265
For a COVID-19 related hardship, please visit our COVID update center»
24-hour Automated Account Information
is available 24/7, 365 days a year.
Monday - Friday:
7:00 a.m. - 10:00 p.m. ET
Saturday - Sunday:
8:00 a.m. - 5:00 p.m. ET
Online Banking is free to customers with an eligible account; however there may be a fee for certain optional services. We reserve the right to decline or revoke access to Online Banking or any of its services. All online banking services are subject to and conditional upon adherence to the terms and conditions of the PNC Online Banking Service Agreement.
PNC Alerts are free to customers. However, third party message and data rates may apply. These include fees your wireless carrier may charge you for data usage and text messaging services. Check with your wireless carrier for details regarding your specific wireless plan and any data usage or text messaging charges that may apply.
A supported mobile device is needed to use Mobile Banking. Standard message and data rates may apply.
Credit is subject to approval. Certain restrictions and conditions apply.
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Bank deposit products and services provided by PNC Bank, National Association. Member FDIC
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