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Language Preference Disclosure
Once you select Spanish as your preferred language, we’ll communicate in Spanish whenever it’s available. This includes written communication and conversations with branch and care center employees. To set up the PNC Mobile app and ATM banking in Spanish, you can set your preference in the PNC Mobile app or at a PNC ATM.
We’re working to offer more communications in Spanish in the future like alerts, statements, push notifications and more. You’ll start receiving them in Spanish automatically as soon as they’re available.
While some information can be provided in Spanish as a courtesy, it’s important to note that currently, our product and service documentation is primarily in English. If there are any conflicts between English and Spanish versions, the English version will prevail.
By setting your preference, you acknowledge these limitations.
Business customers: Language preference updates made to a business profile apply to written communications only. If Spanish is selected at the business profile level, written communications related to the business will be provided in Spanish when available. Language preference updates made to a business individual profile apply to both spoken conversations and written communications and will impact communications related to both the business relationship and the individual’s personal relationship with PNC.
If you have questions or need help understanding your language preference options, you can call 1‑866‑HOLA‑PNC (465‑2762) or visit any PNC branch. A banker will be happy to review your language preferences with you and provide additional support.