Be alert to fraudulent emails, text messages and phone calls
Scammers are attempting to cash in on the government stimulus package by texting, emailing and calling people claiming to have a relief check available. In some cases, the scammer asks for personal information, including bank account information and social security numbers. PNC will never ask you for personal or financial information via email or text message.
Internal Revenue Service (IRS) Checks
- No business/service can get you a larger check or a check faster.
- No third party is being used by the IRS to “hold” or sort checks.
- Funds are issued directly from the IRS to you via direct deposit or U.S. Postal Service mail, based on how you filed your 2018 or 2019 taxes.
- The IRS will not ask for PINs, passwords or confidential access information for credit cards or bank accounts over the phone or email.
Phone Scams
Scammers may pose as IRS agents or bank employees to request sensitive information or to ask you to verify sensitive information, such as bank account credentials and Social Security Numbers.
- Let all incoming calls from unknown numbers/callers go directly to voice mail.
- Confirm any request with the alleged organization/business
- Use a known phone number or one published on the organization’s official website.
Email and Text Message Scams
Email or text messages may tempt you to click on a link to infect your device with malware, or call a fake number promising urgent news about your stimulus check or asking you to share personal or banking information. These phishing attacks are sometimes created to look like official bank correspondence.
- Do not click on links or open attachments
- Confirm the message is from a trusted source using a known phone number
- Forward any suspicious emails or text messages to abuse@pnc.com.
Important Reminders:
- PNC Bank will never ask you for personal information via email, text message or unsolicited phone call.
- During the pandemic, PNC Bank encourages you to stay home and stay safe when possible. Take advantage of PNC Mobile Deposit to deposit checks up to $10,000 or deposit using a PNC ATM.[1][5][6]