Accounts Transferring October 1 - 2, 2026 Key Dates

Below you will find the key dates we anticipate services to be available on your converted Mortgage account.

Payments

Payment MethodsYou can begin using this payment method on the date below:
Making payments by mailOctober 1 & 2, 2026
Making payments in Online BankingOctober 7, 2026
Making payments at a branchOctober 7, 2026
Making payments by PhoneOctober 7, 2026

Automated Payment Drafts

Please refer to your Welcome Packet for information about the transfer of your Automated Payment arrangement.

If your normally scheduled draft is for the following dates:You can anticipate your first automated payment draft with PNC to occur:
The 1st through the 8th of the monthOctober 9, 2026
The 9th of the month and beyondOn its scheduled date

*All future payments will occur in accordance with your normal draft schedule.

Self-Service Access

Self-Service PlatformYou can anticipate to have access to these self-service methods on the date below:
Automated Phone System (IVR)October 6, 2026
Online Banking (using your phone number to receive a one time passcode)October 7, 2026

Check the Status of Your Mortgage Transfer

PNC Home Loan Transfer Portal is a digital tool that keeps you up to date on the status of your mortgage transfer, provides key dates and personalized loan details, and keeps you informed on next steps.

View Loan Details

Confirm Automated Payment Details

Don't Have Online Banking?

At the Sign On screen, provide the following information:

  • Last Name
  • Last four digits of your Social Security Number
  • Date of Birth

Online Banking Customers

Simply use your Online Banking credentials to authenticate your sign on.