Security & Privacy Center

Information, technology and offerings aimed at protecting
your personal and financial information.

Important Updates

  • Don’t Fall for Digital Payment Scams! What to do if you receive a suspicious message
  • If you suspect that you've received a fraudulent text or e-mail that appears to be from PNC Bank:

    Do NOT respond. Do NOT click on any links. Do NOT provide any personal information. Forward the email or a screenshot of the text message to PNC Bank Delete the email or text message.

  • Safety Tips for Sending Money with Zelle®

  • Employ Situational Awareness When Using ATMs and While in Public:
  • Your personal safety starts with being aware of your surroundings. Check out our Physical Security tips to learn how to be safe in parking lots, ATMs and more.

  • Warning: Fraudsters Use Global Crises, like Coronavirus, to Phish
  • Don’t take the bait. Be alert to phishing emails, fraudulent text messages and other coronavirus-related scams.

  • Check out these tips on what you can do to help keep your data more secure »


Whether you do your personal or business banking with us – through an ATM, online, on your mobile device or at a branch – keeping the personal and financial information that you entrust us to secure is a priority for PNC.

Deborah Guild, PNC Chief Security Officer

Contact Us

We stand ready to help guide you every step of the way and get your credit, identity and account information restored as quickly and completely as possible to minimize damages.

Stay informed of known issues impacting
PNC services and customers

Visit the
Update Center »


Report fraudulent or suspicious activity with your account

1-800-762-2035 »


Report a fraudulent message or phishing attempt

Forward to »


Report a vulnerability

Responsible Disclosure
Program »


Receive additional help and support

Customer Service »



Understanding and recognizing fraud is an effective way of helping to prevent it from happening to you. Learn about our tools to detect potential fraud before it's too late.


An Added Layer of Security »

Protecting your personal and financial information is one of our top priorities. That's why we offer you these security features that add a dual-layer of protection to your online account.

Security Tips »

Knowing how to protect yourself is the best attack deterrent, so please review our valuable cyber security tips

Reporting Fraud »

In the event you become a victim of identity fraud, the sooner you report fraud or identity theft, the faster PNC and the authorities can take steps to assist you.

Set Up Account Activity Alerts »

Stay informed by setting up alerts and easily monitor your accounts via email or text message.

Detect and Remove Malware »

We have partnered with a leading expert in financial security, Trusteer Rapport, to offer online fraud protection software FREE to our customers.

Learn How to Spot &
Report Phishing »

Phishing is a fraudulent attempt, usually made through e-mail or phone, including text messaging, to steal your personal information.

Learn about how our products, services and account features help to protect you:

Using Online Banking »

EV SSL Certificates provide an extra layer of security that lets you know you are on the authentic PNC Online Banking site and can safely continue to sign on.

Using Your Card for Purchases »

Innovations in card technology, like EMV Chips, help to protect your personal information.

Shopping Online »

Protect yourself and your identity when shopping online with your debit or credit card, using services like Visa Secure.

Avoid Mail Fraud »

Protect yourself against fraud and identity theft by receiving your PNC Bank statements online rather than through the mail.


We protect your privacy. We follow a clear set of guidelines each time we talk with you about your accounts or share your information with others. Find out about our privacy practices:


View Our Privacy Policy »

We are committed to protecting your privacy by treating your financial and personal information responsibly.

View Our Online Banking & Bill Pay Guarantee »

We strive to protect your information and provide timely and accurate transactions.



Being knowledgeable about security is your best deterrent against fraud.



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How to stop online scammers from breaking your heart and bank account.

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PNC Recognizes Data Privacy Day

Today, PNC recognizes Data Privacy Day. Learn more about how you can protect your personal information and do your part to prevent fraud.

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Natural Disasters Bring Increased Fraud – How to Beware of Scammers

During a natural disaster, safety is your primary concern. However, major tornadoes and other events can threaten the safety of your finances and potentially make you a victim of fraud.

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Just in Time for Holiday Gift Giving: Malware

It’s the most wonderful time of the year – for malicious threat actors

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Is Your Smart Home Also a Secure Home When it Comes to Hackers?

Smart home devices can open the door to fraud. Know how to keep yourself safe.

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The Startling Rise of Fraud and Identity Theft During the Coronavirus Pandemic

A warning on how fraudsters use global crises, like coronavirus, to commit fraud and identity theft

2 min read

Important Legal Disclosures and Information

    Visa® is a registered trademark of Visa International Service Association and used under license.

    EMV is a registered trademark of EMVCo in the United States and is an unregistered trademark in other countries. Fiserv is a registered trademark of the Fiserv Corporation in the United States and other countries.

    Bank deposit products and services provided by PNC Bank, National Association. Member FDIC

    Read a summary of privacy rights for California residents which outlines the types of information we collect, and how and why we use that information.