Towson University

When you need to withdrawal money, go to PNC. Our nearest branches and ATMs are listed below. You can also use our ATM and Branch Locator to find us no matter where you are, and sometimes banking online or going mobile^[1] can be what the situation calls for.

Frequently Asked Questions

I want to use my ONEcard as an ATM Card - where do I start?

It's easy - all you need to do is:

1. Have a PNC Bank account
2. Have your ID number
3. Choose whether you want to link online, in person at a branch, or by phone (see detail below)

Then, your ONEcard can be used at any PNC Bank ATM and at thousands of ATMs around the world.

How do I link my ONEcard to my PNC account?

You have three options for linking your card. No matter which you choose, it should only take a few minutes to "get linked."

1. Online
   Do it whenever it’s most convenient for you. Just sign in to your PNC Online Banking account, go to the Customer Service tab and click "Link Campus ID Card" under the Account Services section. On the next page, select your school and follow the easy instructions through the rest of the process, including selecting a unique Personal Identification Number (PIN) for your card in order to use it at ATMs and retail locations that accept STAR.
2. At a PNC Bank Branch
   Stop by a nearby branch and speak with one of our representatives. And remember to select a PIN for your card in order to use it at ATMs and retail locations that accept STAR.
3. By Phone
   Call 877-PNC-1000 and ask the representative to link your card over the phone. And don't forget to select a PIN for your card in order to use it at ATMs and retail locations that accept STAR.

Why do I need a Personal Identification Number (PIN) for my ONEcard?

Your unique PIN enables your ONEcard to function at ATMs and retail locations that accept STAR for any PIN based transaction.

This PIN is separate from the one you may have selected for your PNC Bank Visa® Debit Card. But you can choose whether you want the same PIN for both or make them different - whichever makes you more comfortable.

What if I lose my ONEcard?

If you lose your ONEcard, you should immediately remove any existing links to your PNC Bank accounts. You have the following options to remove the link(s):

1. Sign on to PNC Online Banking account, go to the Customer Service tab and click "Link Campus ID Card" under the Account Services section.
   • Click on the "Remove Accounts" button and follow the instructions to remove the links to all of the PNC Bank accounts that are attached to your ONEcard.
   • Your request will be processed immediately; however, the change will not be reflected on Online Banking until the next business day.

2. If you do not have immediate access to the internet, you should call 877-PNC-1000 as soon as you realize that your ONEcard is lost and ask the PNC Bank representative to remove all existing links to your PNC Bank accounts.

   It is very important to remove the account links attached to your ONEcard as soon as you realize your card has been lost.

   If you lose your id+ card, you are not required to obtain a new PIN. However, you may choose to do so by either going online, or visiting the nearest branch.