Digital Banking Tutorials

Learn how easy and convenient
banking online at PNC can be.

Popular Topics
Account Overview
Debit & Credit Card
Profile & Settings
Payments & Transfers
Additional Help

Online Banking Tutorials

Learn how to access features in our Online Banking experience.

Each section below contains tutorials to walk you through our Online Banking features and how to locate them. Learn how to manage your PNC accounts in one place, from your checking account to credit cards and more.

Business Banking

This page has tutorials for your personal accounts – if you have small business accounts, check out our business digital banking tutorials.

Account Overview

Virtual Wallet Money Bar Tutorial

Virtual Wallet® Money Bar

Monitor your account balances with two buckets for your Available Balance: Scheduled Out and Free Balance.

Learn How
Find Your Account & Routing Number Tutorial

Find Your Account & Routing Number

If you don’t have your checkbook handy, find your account information in Online Banking.

Learn How
Set Virtual Wallet Goals Tutorial

Set Virtual Wallet Goals

For your Reserve and Growth accounts, add what you're saving for and track your progress.

Learn How
Set Virtual Wallet Savings Rules Tutorial

Set Virtual Wallet Savings Rules

Automatically move money on a certain frequency, every payday or each time you pay a bill.

Learn How

Debit & Credit Cards

Activate Your Card Tutorial

Activate Your Card

You can activate debit and credit cards in Online Banking – once your card is activated, you can start using it right away.

Learn How
Lock or Unlock your Card Tutorial

Lock or Unlock Your Card

Use PNC Easy Lock®[1] when your card is misplaced to keep it from being used for new purchases or withdrawals.

Learn How
Report Your Card as Lost or Stolen Tutorial

Report Your Debit Card Lost or Stolen

Keep your information secure – we’ll put a hold on your lost or stolen debit card and send you a new one.

Learn How
Report Your Card as Lost or Stolen Tutorial

Report Your Credit Card Lost or Stolen

Keep your information secure – we’ll put a hold on your lost or stolen credit card and send you a new one.

Learn How
Dispute a Transaction Tutorial

Dispute a Transaction

If there's a debit or credit card transaction you don't recognize, you can dispute it electronically.

Learn How
Request a Replacement Card Tutorial

Request a Replacement Card

Replace your debit or credit card that is damaged or not working.[2]

Learn How
Review Credit Card Account Activity Tutorial

Review Credit Card Account Activity

Access recent transactions including dates, descriptions and amounts.

Learn How
Customize Debit Cards Tutorial

Customize Debit Cards

Choose a custom debit card to show support for your sports team, college, or military branch and more.

Learn How

Profile & Settings

Update Your Address Tutorial

Update Your Address

Just moved? You can change the address you have on file with PNC.

Learn How
Update Your E-Mail Tutorial

Update Your E-mail

New email address? Here's how to change the email you have on file with PNC.

Learn How
Update Your Phone Number Tutorial

Update Your Phone Number

Change the phone number you have on file with PNC.

Learn How
Forgot User ID or Password Tutorial

Forgot User ID or Password

Reset your username or password by verifying your identity through Online Banking.

Learn How
Paperless Statement Tutorial

Paperless Statements

Get organized and save paper by signing up for paperless statements.[3]

Learn How
Alerts Tutorial

Alerts

Stay on top of your accounts with PNC Alerts - you decide what alerts are important to you and when you receive them.[4]

Learn How
Set Your ATM Preferences Tutorial

Set Your ATM Preferences

Choose a language, fast cash amount or receipt preference from Online Banking.

Learn How
Statements and Documents Tutorial

View Statements & Documents

Find letters, notices, tax statements, account statements and more.

Learn How

Payments & Transfers

Make a Payment Tutorial

Make A Payment

Make a one-time, future or recurring payment on your PNC credit card.

Learn How
Edit Payees Tutorial

Edit Payees in Bill Pay

Add, edit or delete a recipient for payments.

Learn How
Schedule a Payment Tutorial

Schedule a Payment

Choose a future date and/or frequency for a payment in Bill Pay.

Learn How
Make a PNC Transfer Tutorial

Make a PNC Transfer

Transfer funds from one PNC account to another PNC account.[5]

Learn How
Make an External Transfer Tutorial

Make an External Transfer

Transfer funds from a PNC account to an external account. 

Learn How
Domestic Wire Transfer Tutorial

Domestic Wire Transfer

Send funds to a U.S. bank account you know and trust and view scheduled & past wire transfers.[5]

Learn How
Make an International Transfer Tutorial

Make an International Transfer

Learn how to transfer funds to a bank account you know and trust outside the U.S.[5,6]

Learn How
Place a Stop Payment Tutorial

Place a Stop Payment

Request to stop payment on a check, range of checks or authorized payments.[2]

Learn How

Additional Help

Online Banking Preview Tutorial

Online Banking Preview

Learn the features and screens of our new and refreshed Online Banking.

Learn How
Make an Appointment Tutorial

Make an Appointment

Save time and pull in your details by scheduling an appointment from Online Banking.

Learn How
Message PNC Tutorial

Message PNC

Get in touch with us by learning how to send a message directly from Online Banking. 

Learn How
Order Checks Tutorial

Order Checks

It's easy to order checks, deposit tickets and other supplies.

Learn How

Contact Us

If you still have questions, we're here to help.

Visit Us

Find a location
and stop by to see us.

Find a PNC Branch

Let’s Meet

Find a convenient time
to meet with us.

Schedule an Appointment

Customer Service

Search our FAQs or talk to
a Customer Care Representative.

Customer Service & Support