Core elements of PNC products and services are only available in English. For example, contract documents, legal disclosures, and servicing communications will be provided and must be executed (where applicable) in English. PNC strives to offer as many language support services as possible, but please be aware that in general PNC products and services are fulfilled and serviced in English.
PNC Language Support
Information and service in multiple languages.
We’re Here to Help
Resources available in multiple languages to help you understand and use PNC's products and services.
Customers who are limited in English proficiency and may not be familiar with the U.S. banking system can find it difficult to navigate financial options.
We provide phone support in more than 240 languages through an interpretation service when a language‑certified employee is not available. You can visit a branch or call 1‑888‑PNC‑BANK (762‑2265) to receive assistance and update your language preference.
PNC works to support you by providing Language Support options in various ways. Explore the language specific resources available below.
Support Options in Multiple Languages
For six languages, we've translated basic product information and provided links to additional support materials.
Information and resources are available in
Spanish | Español
- Cuenta de cheques, cuenta de ahorros y CD para consumidores (Consumer Checking, Consumer Savings, Consumer CDs)
- Tarjetas de crédito para consumidores y préstamos a plazos sin garantía (Consumer Credit Cards, Unsecured Installment Loans)
- Préstamo Check Ready y préstamo para vehículo tradicional (Check Ready & Traditional Auto Loan)
- Choice Línea de Crédito con Garantía Hipotecaria (Choice Home Equity Line of Credit)
- Hipotecas (Mortgage)
- Cuenta de cheques para empresas, cuentas money market para empresas y CD para empresas (Business Checking, Business Money Market, Business CDs)
- Tarjeta de crédito empresarial (Business Credit Card)
Our Support Options in Spanish
PNC offers a variety of services in Spanish to help you manage your account:
- In‑branch support and ATMs: Locate a Branch or ATM or learn more about our ATMs
- Phone Support: 1-866-HOLA PNC (465-2762) – Call our dedicated line for customer service in Spanish.
- PNC.com: Most of the content that's available in English has been translated. You can always select English or Español at the top of the page.
- PNC Mobile app: Select Español in your device settings for the PNC app or on the app sign in screen. You can also customize your preference within your Profile after signing in.
- Text Banking Services: Text CMDO to 762265 for a list of commands.
- From your enrolled mobile number, you can text us certain commands to access account information in English or Spanish. View the full list.
- Surveys: If you visit or call us, you might get a survey afterwards. You can choose Spanish as your language for the survey in the top right corner of the email.
- Written Communications: For checking and savings accounts*, statements and some security and account alerts are available in Spanish
* To receive these and future communications in Spanish, you must set your language preferences to Spanish.
The fastest way to set your language preferences is to text ESP to 762265. You can also visit a PNC Branch or call 1-866-HOLA PNC (465‑2762).
Once your language preference is set to Spanish, PNC will communicate with you in Spanish whenever it’s available, including written communications and conversations with branch and care center employees. You’ll start receiving eligible communications in Spanish with your next communication cycle, and additional communications will be provided in Spanish as they become available. Review the full disclosure.
Other Support Available in Spanish
There are a wide variety of third-party educational and support materials available in Spanish as well.
We recommend consulting the following sources in particular:
- The federal Consumer Financial Protection Bureau offers numerous Spanish language educational materials on its website (https://www.consumerfinance.gov/language/), which is translated into Spanish, including the following:
- Glossary of English and Spanish Financial Terms
- Your Home Loan Toolkit Brochure
- Consumer Handbook on Adjustable Rate Mortgages
- Translated versions of the Mortgage Loan Estimate and Closing Disclosure Forms
- Fannie Mae’s Homeownership Education Course, available at www.fanniemae.com/education.
Polish | Polski
- Konsumenckie rachunki rozliczeniowe, Konsumenckie rachunki oszczędnościowe, Konsumenckie lokaty terminowe (Consumer Checking, Consumer Savings, Consumer CDs)
- Konsumenckie karty kredytowe, Niezabezpieczone kredyty ratalne (Consumer Credit Cards, Unsecured Installment Loans)
- Check Ready i standardowa pożyczka samochodowa (Check Ready & Traditional Auto Loan)
- Linia kredytowa pod zastaw nieruchomości Choice (Choice Home Equity Line of Credit)
- Kredyt hipoteczny (Mortgage)
- Biznesowe rachunki rozliczeniowe, Biznesowe rachunki Money Market, Biznesowe lokaty terminowe (Business Checking, Business Money Market, Business CDs)
- Firmowa karta kredytowa (Business Credit Card)
Our Support Options in Polish
- In branch and over the phone consultants are available to help service your accounts.
- ATMs are available in Polish.
Mandarin / Chinese | 普通话 中文
- 消费者支票、消费者储蓄、消費者 CD (Consumer Checking, Consumer Savings, Consumer CDs)
- 消費者信用卡、无担保分期付款 (Consumer Credit Cards, Unsecured Installment Loans)
- Check Ready 和传统汽车贷款 (Check Ready & Traditional Auto Loan)
- 精选房屋净值信贷额度 (Choice Home Equity Line of Credit)
- 抵押贷款 (Mortgage)
- 商业支票、商业货币市场、商业 CD (Business Checking, Business Money Market, Business CDs)
- 商业信用卡 (Business Credit Card)
Our Support Options in Chinese
- In branch and over the phone consultants are available to help service your accounts in Mandarin and Cantonese.
- ATMs are available in Simplified Chinese.
Additional Support in Chinese:
We also recommend some additional third-party support materials that are available in Chinese:
- The federal Consumer Financial Protection Bureau offers numerous Chinese language educational materials on its website (https://www.consumerfinance.gov/language/), which is translated into Chinese, including:
- Glossary of English and Mandarin Financial Terms
- Federal Finance Agency Borrower Education Materials, available at www.fhfa.gov/MortgageTranslations/Pages/EducationMaterials.aspx.
Korean | 한국어
- 소비자 체킹, 소비자 저축, 소비자 CD (Consumer Checking, Consumer Savings, Consumer CDs)
- 소비자 신용 카드, 무담보 할부 대출 (Consumer Credit Cards, Unsecured Installment Loans)
- 수표 발행(Check Ready) 및 전통적 자동차 대출 (Check Ready & Traditional Auto Loan)
- 초이스 HELOC(주택 담보 한도 대출) (Choice Home Equity Line of Credit)
- 모기지 (Mortgage)
- 비즈니스 체킹, 비즈니스 머니 마켓, 비즈니스 CD (Business Checking, Business Money Market, Business CDs)
- 사업자 신용 카드 (Business Credit Card)
Our Support Options in Korean
- ATMs are available in Korean.
Additional Support in Korean
We also recommend some additional third-party support materials that are available in Korean:
- The federal Consumer Financial Protection Bureau offers numerous Korean language educational materials on its website (https://www.consumerfinance.gov/language/), which is translated into Korean, including:
- Glossary of English and Korean Financial Terms
Arabic | العربية
الحساب الجاري للزبون، حساب الادخار للزبون، شهادات الودائع للزبون (Consumer Checking, Consumer Savings, Consumer CDs)
قرض الأقساط الشخصي ,بطاقة الائتمان (Consumer Credit Cards, Unsecured Installment Loans)
قرض السيارات التقليدي وقرض Check Ready (Check Ready & Traditional Auto Loan)
حد ائتمان الملكية المنزلية للخيار (Choice Home Equity Line of Credit)
رهن عقاري (Mortgage)
الحساب الجاري التجاري، حساب سوق المال التجاري، شهادات الودائع التجارية (Business Checking, Business Money Market, Business CDs)
بطاقة الائتمان التجارية (Business Credit Card)
Our Support Options in Arabic
Haitian Creole | Kreyòl Ayisyen
- Kont chèk Konsomatè, Kont epay Konsomatè, CD Konsomatè (Consumer Checking, Consumer Savings, Consumer CDs)
- Kredi Kat, Prè Pèsonèl pa Vèsman (Consumer Credit Cards, Unsecured Installment Loans)
- Prè Check Ready ak Prè Tradisyonèl pou Machin (Check Ready & Traditional Auto Loan)
- Chwa Liy Kredi Ekite Kay (Choice Home Equity Line of Credit)
- Ipotèk (Mortgage)
- Kont Chèk Biznis, Kont Mache Monetè Biznis, CD Biznis (Business Checking, Business Money Market, Business CDs)
- Kat Kredi Biznis (Business Credit Card)
Our Support Options in Haitian Creole
Additional Support in Haitian Creole
We also recommend some additional third-party support materials that are available in Haitian Creole:
- The federal Consumer Financial Protection Bureau offers numerous Haitian Creole language educational materials on its website (https://www.consumerfinance.gov/language/), which is translated into Haitian Creole, including:
- Limited glossary of English and Haitian Creole Financial Terms
Sending & Transferring Money
To keep you connected, we have ways to send money inside and outside of the U.S. using these three options in Spanish in the PNC Mobile App.
Zelle
Send money to people or eligible businesses you know and trust with a U.S. bank account and U.S. mobile phone number.
Domestic Wire Transfer
Send money to people or eligible businesses you know and trust in the U.S.
Wire transfers have a higher limit than Zelle, whether you're funding an investment account, making a large purchase, or something else.
International Transfer
Send money to people or eligible businesses you know and trust outside the U.S.
PNC offers international money transfers and international wire transfers, depending on limits, recipient, and location.
International Students
We have tools to support your studies in the United States. Learn what you need and how to apply for a U.S. bank account.
We offer Virtual Wallet Student to help make banking easier -- students get certain benefits for up to six years.
