Security Assurance

Feel safe and secure with PNC products, services and initiatives for your personal and business banking needs.



Prevention methods carry the most impact in combating and reducing identity fraud. Learn about our products, services and account features that help prevent fraud.

  • Our Pledge to You
    "You can feel confident in PNC’s commitment to your data security and privacy"
    Listen to a special message from Karen Larrimer, PNC Chief Customer Officer.
    Karen Larrimer
    What PNC Does with your Personal Information
    PNC is committed to protecting the privacy of our customers by treating personal financial information about you responsibly.
    Privacy Policy
    Layered Security
    Recognize when you are at the legitimate PNC site and not a "spoofed" site created by fraudsters for purposes of illegally obtaining your personal and financial information.
    Layered Security
    EV SSL Certificates
    An extra layer of security lets you know you are on the authentic PNC Online Banking site and can safely continue to sign on.
    Extended Validation Secure Socket Layer Certificates
    EMV Chip Cards
    New innovations in card technology helps to protect your personal information.
    EMV Chip Cards
    Verified by VISA®
    Protect yourself and your identity when shopping online with your debit or credit card.
    Verified by VISA
    VISA Checkout
    Safely shop online knowing your info is stored behind multiple layers of security.
    VISA Checkout
    Apple Pay™
    Use your phone to make payments without ever sharing your card information with the merchant.
    Apple Pay
    Android Pay™
    Use your phone to make payments without ever sharing your card information with the merchant.
    Android Pay
    Online Statements
    Protect yourself against fraud and identity theft by receiving your PNC Bank statements online rather than through the mail.
    Payments Security
    Customers do business with merchants they trust, so it's more important than ever that you have a plan for keeping cardholder data safe and secure.
    Small Business Payments
    First Data® TransArmor® Solution
    Reduce risk and protect cardholder data at every stage of the transaction.
    PINACLE® Security
    PNC's corporate online banking portal provides a comprehensive suite of security controls to address the increasing volume and sophistication of online banking cyber-threats.
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  • Detection

    Understanding and recognizing fraud is an effective way of helping to prevent it from happening to you. Learn about our tools to detect potential fraud before it's too late.

  • Expertise
    Fusion Center
    A team of technology and security experts from the military, law enforcement and financial services work together 24/7 in the same location to defend against cyber threats.
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    Online and Mobile Banking
    See up-to-the-minute online account activity for your PNC accounts. Stay on top of your accounts and detect fraud early.[2]
    Online and Mobile Banking
  • Awareness
    Stay informed by setting up alerts and easily monitor your accounts via email or text message.
    Sample Fraudulent Messages
    Phishing is a fraudulent attempt, usually made through e-mail or phone, including text messaging, to steal your personal information.
    Sample Fraudulent Messages
  • Resolution

    We stand ready to help guide you every step of the way and get your credit, identity and account information restored as quickly and completely as possible to minimize damages.

    Online Banking and Bill Pay Guarantee
    You can be confident that our high level of security will protect your information and that you are covered for unauthorized transactions.
    Online Banking & Bill Pay Guarantee
    Zero Liability
    Use your PNC debit and credit cards with confidence. They're protected - 100% - from verified, unauthorized purchases due to fraud or identity theft.
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    Reporting Fraud
    In the event you become a victim of identity fraud, the sooner you report fraud or identity theft, the faster PNC and the authorities can take steps to assist you.
    Reporting Fraud
    Identity Theft Reimbursement Insurance
    If you become a victim of identity theft or fraud, we can help you recover some of the costs involved in clearing your name.
    Customer Service
    Check out our Frequently Asked Questions to find additional answers to your questions and concerns, or contact us for additional help.
    Customer Service
  • Education

    Being knowledgeable about security is your best attack deterrent against fraud.

  • FAQS
    Protecting Your Identity
    Common questions relating to identity theft and what you should do if you suspect you are a victim.
  • TIPS
    Cyber Security Tips
    Knowledge is the best attack deterrent, so please review our valuable cyber security tips.
  • TIPS
    Fraud Prevention Tips for Consumers
    There are a number of effective ways you can protect your identity and personal information from thieves.
    Consumer Fraud Prevention
  • TIPS
    Fraud Prevention Tips for Businesses
    There are a number of effective ways you can protect your business and personal information from identity thieves.
    Business Fraud Prevention
  • Tips
    Return to Sender: Be on the Lookout for E-mail Fraud
    A former cyber-cop details 8 tricks the crooks try to attack your computer or smartphone.
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  • Achievement Sessions
    Identity Theft: Me & My Shadow
    5 simple ways to protect yourself from identity theft.
    Watch Session
    Achievement Sessions
  • Achievement Sessions
    Mobile Payments: How the Heck Do They Work?
    Find out how mobile payments and one of the technologies behind them, Near Field Communication (NFC), actually work.
    Achievement Sessions

  • Important Legal Disclosures and Information

    1. Please refer to the SmartAccess Terms and Conditions for full information.

    2. A supported mobile device is needed to use Mobile Banking. Standard message and data rates may apply.

    Visa is a registered trademark of Visa International Service Association and used under license.

    Apple, iPod, and iPad are trademarks of Apple Inc., registered in the U.S. and other countries. iPhone and Apple Pay are trademarks of Apple Inc. App Store is a service mark of Apple Inc.

    PNC SmartAccess and SmartAccess are registered trademarks of The PNC Financial Services Group, Inc.

    TransArmor is a registered trademark of the First Data Corporation in the United States and other countries.

    EMV is a registered trademark of EMVCo in the United States and is an unregistered trademark in other countries. FIRST DATA is a registered trademark of the First Data Corporation in the United States and other countries.

    Bank deposit products and services provided by PNC Bank, National Association. Member FDIC